Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

Resolved! My listings can not be found

I am starting to wonder what is going on with Ebay ??I have automotive parts listed and when I do a test search I CAN NOT find my listings !My listings have been in for months.I am directed to a thousand other listings that have nothing to do whatsoe...

Any reshipper that handles the German VerpackG?

I was wondering if anyone knows if there is a reshipper(s) in Canada or the US that is registered for the German VerpackG requirements. Not sure if a re-shipper can do that or not. Just curious as it would be a direction to point folks in that inquir...

Chain of lost lettermail packages, (never?) to be found!

Hello! First time posting here, long time lurker. Used to send small items into the US through Canada Post Oversize Lettermail-- but no more! I had been doing this for many years to keep shipping costs low, but was recently made VERY aware that this ...

Is that possible to create coupon code as a seller on eBay Canada?

We are trying to included printed coupon code in our package to encourage existing customer to purchase again from us, but this option does not seem to be enabled on eBay Canada page. Does anyone know if it's possible on the .ca website or only on th...

Getting a bump in visibility

After selling for a couple years now it is abundantly clear that posting new listings gives a temporary boost in visibility. The numbers speak for themselves basically a majority of my sales come within a day or two when I am actively posting new lis...

Whats going on with eBay, my listings turned into Canadian currency

Whats going on with eBay, my listings turned into Canadian currency?

Displaying the new level 4 CP Discounts on your listings

@reallynicestamps I believe you had a post recently regarding a tool eBay was working on to give sellers the option of either showing counter rates or the new level 4 discounted rate? Curious to know how far down the long and winding road this is to ...

Domestic calculated shipping: how to add handling fee for Local Pickup?

In Business Policies > Shipping policy, under Domestic shipping, if I set "Flat: same cost to all buyers", I can also add the option of Local Pickup with a specific "Cost" (fee to me for local pickup). However, under Domestic shipping, if I set "Calc...

eBay Cheats Me Again . Done with this Site

So recently someone had purchased a printer off Me, brand new in box for $368 . They claimed 10 days after it arrived at their location that it was defective and filed for a refund. Even though I dont do refunds ( which now I can see is pointless, Yo...

Shipping supplies coupon doesn't work.

I got my shipping supplies coupon code in eBay message and the code doesn't work.Before I was able to get it from my summary and when I checked out there was an option to select it. I don't see either of those anymore. When I manually put the code in...

eBay Labels Processing

In the past the window for eBay Labels to be billed were from 2 to 4 days with the rare exception of 1 day and 5 to 6 at the high end. Processed a parcel yesterday to Vancouver early yesterday. It has NOT be dropped/scanned at the local SD postal out...

Ridiculous shipping costs to Canada

Really fed up with insane shipping costs to Canada and pain in the ass glitches obstructing payment for purchases

Shipping to Austria?

I just received a message from someone in Austria who wants to buy one of my items. With the Germany packaging act that was implemented last year, I searched online to see if Austria was also affected by this and I saw that they implemented their own...

Search Oddity

Happy Thanksgiving to all. I will do my best to keep this under 5,000 words. Been trying since yesterday to come up with a listing title that search would actually find. Few notes first. I went back and forth, on and off, for a few hours yesterday wi...

We are testing a new View Item experience on desktop

The item listing (also known as View Item) page on desktop will be going through a redesign this year. As part of this effort, we are going to simplify and modernize the user experience. Here are some of the key highlights of what you can expect: Lar...

Automatic feedbacks broken

Got automatic feedbacks to be left on purchase and it's been maybe 2 weeks that half the time it does not work. Anyone else? Any way to fix this random new issue? First time i see this feature not working.

the problem with being Canadian on Ebay.com (Shipping)

You can't do cacluated shipping offering obviously, because the shipping options on dot.com require a U.S. address. Prior to the most recent change, I would list an American shipping price, a Canadian shipping price and the rest of the world was show...

BUYERS WATCHING

Does anyone know how sellers know if someone watches a product and contacts the watcher for offers? I keyed in Filofax planner saw some I liked then the seller made an offer. I don't know how to make an offer to Watcher thanks

Which bank choose for eBay activities

I'm looking to open an account specifically for my ebay/buying/selling activities. I'd like to hear about the best choices as canadian selling on the .CA. I'm noob on this. I was learning about tangerine and randomly found out that there is problems ...

Having a store

devon@ebay It appears store fees now get removed on the first vs the 3rd. That has been my experience for the last 2 months. As far as I know there was no heads up regarding a change to the billing cycle. It might be better if sellers received an inv...

Tracked Packet USA - Shipping label: Customs description and signature

When I created the label, I typed a description for the Customs declaration. However, notice how on the label the description text does not wrap, so the text just disappears outside the description field/cell. I don't know if this formatting problem ...

Buyer Opened a Return Request Claiming Item is Defective - need Advice Please

Hello, this is my first return request due to buyer claiming the item is defective. It is a new old stock item and with the naked eye, you cannot tell that the item is defective. Buyer is claiming that you can only tell it is defective once you have ...

If I purchase an Ebay shipping label, will Canada Post print it for me ?

Hi all, I have a general question regarding Ebay shipping labels. My printer is out of ink...If I were to purchase a shipping label through Ebay (expediated shipping from Ontario to Quebec), will Canada Post print out the label for me If I provide th...

Ebay Labels - MAJOR issues

Holy ebay labels is awful lol!!!!! I have an order for 40 items (max per invoice) +10 (second invoice) +14 (3rd invoice) to a customer to the USA I have tried to create the label on each of the 3 different invoices (as a single order and as a bulk or...

Change Curency USD to CAD not appear

Hello, My ebay currency account is set to EUR devise. Want to change for CAD, but only "USD" value is proposed on the change selector.Why is'nt possible to find CAD devise on the same selector ?

Selling basketball cards from Canada

Hello guys! I am new with eBay, and I want to sell Basketball cards. I have a great collection. My first question would be, do you sell items under your own name or you have a company? Is it better to stay with your own name, or to have a Canada inc....

Convert Single Listing To Variations Listing

Hi there, Is there a way to change a single listing to a listing with variations? For example, I have an item listed but I received another of the same item except it's a differnt colour. I would like to add both items in the same listing. It seems t...

Search issues, Item Specifics, Sales Flux, Sell Sim & everything else explained Valerie Yee of eBay

The Selling On eBay Radio Show October 2 2023 https://music.amazon.ca/podcasts/abf7e1bc-f597-44fb-8faa-a1eef03537fb/episodes/770a65cb-5555-46c1-ac56-28baa802c19d/THE-SELLING- This podcast dropped on October 2. I found it very timely and helpful. Vale...

Resolved! Where do we see # of Watchers now?

Where do we see # of Watchers now in the listing body? Sometimes it shows on the search pages but when I click on that listings, I don't see watchers noted anywhere. Am I going blind or ? PS - This is on .ca - Thank you

Sales have tanked ….don’t know why!

Hello guys, my sales over the last year, at the very least, have tanked to the lowest they have ever been.I promote some of my listings but don't think it does much. On one of my smaller accounts I have promoted all my items 20% to see if they show u...