Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

We are testing a new View Item experience on desktop

The item listing (also known as View Item) page on desktop will be going through a redesign this year. As part of this effort, we are going to simplify and modernize the user experience. Here are some of the key highlights of what you can expect: Lar...

Automatic feedbacks broken

Got automatic feedbacks to be left on purchase and it's been maybe 2 weeks that half the time it does not work. Anyone else? Any way to fix this random new issue? First time i see this feature not working.

the problem with being Canadian on Ebay.com (Shipping)

You can't do cacluated shipping offering obviously, because the shipping options on dot.com require a U.S. address. Prior to the most recent change, I would list an American shipping price, a Canadian shipping price and the rest of the world was show...

BUYERS WATCHING

Does anyone know how sellers know if someone watches a product and contacts the watcher for offers? I keyed in Filofax planner saw some I liked then the seller made an offer. I don't know how to make an offer to Watcher thanks

Which bank choose for eBay activities

I'm looking to open an account specifically for my ebay/buying/selling activities. I'd like to hear about the best choices as canadian selling on the .CA. I'm noob on this. I was learning about tangerine and randomly found out that there is problems ...

Having a store

devon@ebay It appears store fees now get removed on the first vs the 3rd. That has been my experience for the last 2 months. As far as I know there was no heads up regarding a change to the billing cycle. It might be better if sellers received an inv...

Tracked Packet USA - Shipping label: Customs description and signature

When I created the label, I typed a description for the Customs declaration. However, notice how on the label the description text does not wrap, so the text just disappears outside the description field/cell. I don't know if this formatting problem ...

Buyer Opened a Return Request Claiming Item is Defective - need Advice Please

Hello, this is my first return request due to buyer claiming the item is defective. It is a new old stock item and with the naked eye, you cannot tell that the item is defective. Buyer is claiming that you can only tell it is defective once you have ...

If I purchase an Ebay shipping label, will Canada Post print it for me ?

Hi all, I have a general question regarding Ebay shipping labels. My printer is out of ink...If I were to purchase a shipping label through Ebay (expediated shipping from Ontario to Quebec), will Canada Post print out the label for me If I provide th...

Ebay Labels - MAJOR issues

Holy ebay labels is awful lol!!!!! I have an order for 40 items (max per invoice) +10 (second invoice) +14 (3rd invoice) to a customer to the USA I have tried to create the label on each of the 3 different invoices (as a single order and as a bulk or...

Change Curency USD to CAD not appear

Hello, My ebay currency account is set to EUR devise. Want to change for CAD, but only "USD" value is proposed on the change selector.Why is'nt possible to find CAD devise on the same selector ?

Selling basketball cards from Canada

Hello guys! I am new with eBay, and I want to sell Basketball cards. I have a great collection. My first question would be, do you sell items under your own name or you have a company? Is it better to stay with your own name, or to have a Canada inc....

Convert Single Listing To Variations Listing

Hi there, Is there a way to change a single listing to a listing with variations? For example, I have an item listed but I received another of the same item except it's a differnt colour. I would like to add both items in the same listing. It seems t...

Search issues, Item Specifics, Sales Flux, Sell Sim & everything else explained Valerie Yee of eBay

The Selling On eBay Radio Show October 2 2023 https://music.amazon.ca/podcasts/abf7e1bc-f597-44fb-8faa-a1eef03537fb/episodes/770a65cb-5555-46c1-ac56-28baa802c19d/THE-SELLING- This podcast dropped on October 2. I found it very timely and helpful. Vale...

Resolved! Where do we see # of Watchers now?

Where do we see # of Watchers now in the listing body? Sometimes it shows on the search pages but when I click on that listings, I don't see watchers noted anywhere. Am I going blind or ? PS - This is on .ca - Thank you

Sales have tanked ….don’t know why!

Hello guys, my sales over the last year, at the very least, have tanked to the lowest they have ever been.I promote some of my listings but don't think it does much. On one of my smaller accounts I have promoted all my items 20% to see if they show u...

Charity Donation in Performance Charts?

I was looking at my sales in the performance tab today and saw that there is now a charity donation column. It seems that I "donated" $200 last month, without doing anything. Does anybody has any information regarding these charity donations?

"STORE TRAFFIC" is a new feature in the STORE hamburger menu and it looks Super Duper!

Just noticed this. Not saying much yet but if it's a way to directly test your marketting results by the day/month it's a fantastic tool! It's sort of like a fish finder replay... Would love to hear pros and cons from anyone!

Promoted listing result 2.5x increase fees

If anyone wonder if it's worth increasing percentage. I sacrificed myself to experiment. Here's the different between a month at 2% and a month at 5% on a same listing. Nothing. There's really questionning about how promoted listing is a scam to sel...

Canada Post delivered package i sent. Tracking says Photo Available. Huh?

i sent a package from GTA to Barrie Ontario, a distance of about 60 miles away. It was delivered this morning and the tracking says Delivered Front Door and below it says Photo Available. Since when did CP start taking photos? The tracking on ebay.co...

Buyer DID NOT PAY FOR NUMEROUS ITEMS OVER BID EVERY BODY...

This buyer--- ---- Bought over 50 comics from me -over bid every regular of my buyers, wrote him Email that please pay for first invoice as Ebay only let buyers have 40 items per invoice ----no answere just kept bidding , so I thought maybe first he ...

Free Shipping Tuesdays

https://www.canadapost-postescanada.ca/cpc/en/business/shipping/free-shipping-tuesday.page?icid=display_int_fst_227

Resolved! Shipping collectible trading cards to the USA - customs form/declaration (risk?)

Hi folks, For those of you who ship collectible cards to the USA - do you list "collectible", "trading card" or....what do you list on the customs form? I guess my concern is does listing that open it up to more risk of being "lost" (stolen) in the m...

Bubble Mailer to USA with Canada Post problems?

Hi, I've been selling trading cards for years and since the last month I have a specific problem with Canada Post where all my bubble mailer send like regular mail to the USA is return to me. There's a mention on it that it's merchandise and need to ...

good news for a change new c.p boxes are great

the new smaller $16.99 boxes are great best idea can. post has come up with in a long time -- the size is just right for 75% of my items and since most of my sales seem to be long distances far reaches of the counrty or new brunswick that province ha...

Learning ebay api went over listing limits, cancled with agent. Still have bill

So was playing with a trading card store backend and went over my insertion allowance assuming 0 quantity listings didnt count twards insertion limit for a basic store, went over the 10000 limit and now owe ebay 1500$, once i realised the mistake (Wa...

Authenticity Guarantee Program

I'm in Canada and listed a hockey card for $425 CDN or best offer. It was tagged with blue Authenticity Guarantee badge. First time I had item tagged for the program. I accepted an offer for $340 CDN from a buyer in USA. The buyer payed for the card ...

Options for sending offers Com vs CA

An FYI for sellers that send offers routinely. In reviewing the dot com discussion board I just discovered that they can now send either a $ discount or % discount. A seller discovered by accident when they reviewed recent offers sent and had to quic...

Mistake in Shipping Address

I am shipping a package to USA. The buyer has made a mistake in the street address. I have the correct address now but cannot edit the incorrect address. How can I fix that. The "Edit" link will not work.

Hockey cards.

I have 100s of thousands of hockey cards. Mostly from 90 to 05. Also, mostly commons, but many are not so common sets and years. I was wondering what the best way to sell them is.