Seller Central

Resolved! Changing profil image

Since the last update when we click on our profil link it brings to our store page. So if we change our image there, it change the store image but not the profil one. Having a store we do not have access to the profil link page where we could change ...

Not receiving any views using Seller Hub

Hi,I am relatively new here & need your help.I recently started using eBay for the first time & listed a few items. At first, I was getting views & offers too.But there was an issue with my listings because I wanted to provide 2 different shipping fo...

Resolved! Unable to leave feedback now?

In the drop down next to my items shipped in seller hub I could always see "leave feedback" but now there seems to be no way to do so. I like to leave feedback as soon as an item is shipped. I do not have automatic feedback set. This is happening in ...

Payment on hold…..why?

On holdC $421.44Funds that are on hold can be used to pay for shipping labels or issue refunds.We may put a transaction hold on funds while we're confirming payment and shipping details. Has anybody been put a hold on their funds? This is a first for...

Same unique item sold by different sellers.

How can this happen? Same image, same description, different seller name, different end times. I have had this happen many times before where at the end of an auction my bid is bumped by some PRIVATE bidder with a weird time stamp after the auction h...

return policy is out dated and seller are getting denied by e bay all the time

so I had a zero rated buyer purchase 2 of the same items from me. he filed a return request becase we had 5 of these same items we took a picture of only one and the OEM box it came in. his reason for the return request the package date stamp was not...

Resolved! Any Canadians have experience insuring an item worth 5-10K?

I have a single collectible item to sell that might go for 5-10K. I could only find some really old posts on here that suggested companies like U-Pic for insurance, but I see they only offer up to $1500. Anyone have experience getting insurance on 5-...

How can I start selling?

Hey everyone! So I have a brand new account and would like to sell a few German beer Steins. Will it be safe to list them or do I have to get some sort of permission from ebay at first ? Thank you.

Return labels for buyers. HELP

Hello everyone,I'm trying to figure out the best solution for a buyer to return a product I sold to them. I want to send them a label through CP but I can't change the "send from" address from my address to the buyers. What's the workaround for this?...

Shipping from canada

Hi, I'm new to shipping on ebay. I posted my first item this morning, no problem. I tried to post a second item and... problem. I am shipping from Canada, the address is shown as shipping from Canada, but when I go into 'shipping rates', it's asking ...

Canada post lost my item. Ebay refunded buyer and now i bet guy got it for me but i paid fees

Wow thanks ebay!!

Canada Post price inceases

Just got this email about price increases for Canada Post.Changes to our pricing take effect on Monday, September 12, 2022. The price changes include: •A 4% increase in the weighted average price for commercial customers using Domestic parcel service...

Managed Payments

I was printing out an invoice when I noticed this on the email from eBay"2. Get paid per normal bank processing timesIf you haven’t already, add your bank account and verify your identity to avoid payout delays. You’ll get paid directly to your bank ...

Free shipping Tuesdays for October 2022 -- Canada and USA packages

One free Expedited parcel (up to 5kg) in Canada PLUS one free Tracked Packet USA (up to 2kg) each Tuesday. For Solutions for Small Business members without a contract. Membership is free. October 4, 11, 18, 25Must use SnapShip (credit card required e...

New account getting 0 views and not showing in search

It's a long story but tech support told me I had to create a new account on ebay.ca after 20 years of .com. I cancelled my old listings and relisted here (now limited to 10 listings ). I checked listings and all 0 views. Since I still have my old acc...

Resolved! App bug Create Listing Price shows USD instead of CAD

Android App bug.Version 6.82.0.1.Showing me USD when creating listings. I am in Canada. See image below.

wrongfully restricted from selling

had a sale go undelivered, tried to refund and could not. when reached out to help and contact the Ebay rep advised me to ask buyer to request a refund and that there would be no cost to me. Then Ebay tried to charge me fees and taxes. made them awar...

Why No Multi-Buy in Canada?

I have been contacted several times by buyers in the US asking for deals to buy multiples of items I sell - but Ebay Canada doesn't have this feature in listings (even though US, UK, Australia and several other countries do).Whhhhhhyyyyyyy???? My sal...

even more below standard than before yeps!!!!!!!!!!!

well oct 20 th has come and gone its been a month since sept 20th when the stripped me of my above status and took pormo listings away - going to 2.22% it then over the next month dropped to 2.15% with a lot of hard work on my part it was looking pos...

Simplii Bank & Managed Payments

Is any one using Simplii Checking account for Managed Payments and is there any problems with it.I use RBC and want to switch over to Simplii to keep it separate.

Resolved! 2nd Shipping Service and International Shipping options aren't being saved

Over the past 3 weeks, I've noticed that all of my listings since then, aren't saving the 2nd Shipping Service as well as the (3rd and 4th) International Shipping options. To be clear, I've only noticed this when I went to revise one of my listings. ...

New listing tool heavy lag

Am i alone to experience heavy lag with the new listing tool?It's been 2 weeks and performance have not improved. I'm really frustrated about it as i pay $25/month for a store and eBay won't be viable to me to list without it being fixed. It takes me...

Shipping to Switerzland, any customs info needed on the package?

If I ship to Switerzland any idea if there is any extra customs information required on the package? The potential buyer is looking into customs at their end but I would appreciate any input you may have,

Canada Post HS code tool

Hi Folks, Is anyone else experiencing issues with the CP Tool for HS codes? https://www.canadapost.ca/cpotools/apps/wtz/business/findHsCode?execution=e5s1 Last week it seemed to stop working for me. Thanks for any feedback you are able to provide.

Resolved! Sales

I have posted nearly 500 items but my sales have been slow. What should my average sales be?

Resolved! Major issue - Listings are being published with no description

The new listing tool recently got pushed to me on October 11, and it's great except for the fact that all of my listings are now being published without descriptions. I type it all in, but when I hit publish and check after, it's always blank.I've ca...

Resolved! Can't access listing templates

This just started for me tonight. I haven't listed in about under a weeek.I am still using the same browser.I go to my drafts as normal, pick "Create listing" then "single listing". Doing this would bring me to a list of my templates I want to use to...

Can't Update Name in Account Holder Field in Account Details - Ebay System Issue

Any ideas on how to get Ebay CSR/tech support to remove my name in the "Account holder" field in the "Account Details" page? I'm in Canada with a Canadian address and bank account and sold my personal item to a fellow Canadian. I set up my Ebay accou...

Sales Tax collection US states inconsistency

Has anyone recently noticed strange inconsistencies to the US state tax being collected? Is anyone able to confirm if tax on Sale or Sale + Shipping? Can US buyers be tax exempt?(No tax showing)Recent examples:1. Maryland (State Sales Tax 6%) Sale 5....

Selling old paper money - how do you ship?

Hi there. I've been given a bunch of old paper money to unload from my In-laws and am looking at the best options on selling them. I'm considering ebay, as that sees to be highest return, but I am not a power seller and I am not a store. Some items a...