Seller Central

Canada Post 2022 Rate Chart as of June 6th

I have updated my chart because there have been so many changes since Jan. Perhaps jasmen@ebay could remove the Jan chart which is pinned and put this one in its place.

Mailing item in an enveloppe to save on Shipping?

Is it possible to mail/ship something (example : a flat pokemon card) in an enveloppe to a buyer (via Canada Post or some other shipping service) ?Also, if it's not possible, why is that so? I know it's possible on ebay.com but is it possible on ebay...

so eBay has changed the shipping label format.???

Can ebay Please leave things that aren't broken alone.. The new Invoice i print out has the buyers phone number at the bottom of the address,, That needs to be removed, or i have to cut it off of every label i print.. Also Canada has been shortened t...

US buyer purchases off .CA in $C, I refunded overpaid shipping, they end up with $C refund..

I'd like to know if anyone knows the process for this. US Buyer purchased a multitude of $C items off my .CA store, he couldn't request a combined invoice, so he purchased and I refunded the overpaid shipping. He advised that it came back to his acco...

eBay refuses to remove feedback that advertises another business, and lies about eBay services

I want to share a really bad experience with the eBay Feedback/defect revision team so far: I've sold a small repair service, as I usually do, and is clearly advertised as such in all locations of the listing. Normally all buyers are quite happy with...

Managed payments and low sales coincidence

Okay, I have never been one to complain about sales, you either have them or don't, you do the best you can take good pictures, give great customr service, and better merchandise. HOWEVER, my sales lately have been in the dump, in fact ever since Man...

What has happened to the buying traffic on eBay?

Hi, I would like to know what happened to the buying traffic on eBay? There has been no views, no watches or anything of a kind for the last four weeks. I do know that there is a pandemic right now but that should not stop the amount of buyers coming...

Where did Monthly Invoice PDF's go in 2021?

I know that eBay emails us the monthly invoice, but I just used to go inside of my Seller Dashboard, and download each invoice at my own convenience. I tried to do this tonight, and all I see if July 2021 monthly invoice. I need January to June 2021 ...

Store Categories Down?

Is anyone else having problems with seeing their store's categories? Instead of being the list of my categories on the store home page, it is a bunch of other useless stuff.

Skeptical about buyer. Should I ship?

There was a buyer who made two orders of stamps from me a month ago and I shipped them via lettermail (hence no tracking number) and he has not left me any feedback as to whether he has received them or not, and the other day he just ordered another ...

I just gave myself selling limits!

Funny story - queue the theatrics ... Since I started selling, I've never had selling limits on my account, at least not to my knowledge. There was never a section in my Seller Hub showing seller limits (other than the free monthly insertion limits),...

Heads up - Florida/Kansas joins the Marketplace Sales Tax Club & etc's

Florida/Kansas joined the July 1.Missouri Jan 1, 2023 TIP_21A01-03.pdf (floridarevenue.com)Taxes and import charges | eBay Holdouts are...Drumroll please!!Delaware Alaska Montana OregonNew Hampshire -Lotz

Resolved! How to tell eBay if a seller dies or is hospitalized?

A subject I really don’t want to think about, but I should. I have two selling accounts on eBay. If anything happened to me I have no idea how to get my accounts shut down. DH can sort of use a computer but not really well and certainly not if he was...

Yet another glitch

Suddenly I have 0 feedback, despite being a member for 19 years with 2903 transactions. Positive Feedback (last 12 months): 0%. Hardly looks encouraging to either buyer or seller. Can't eBay get even this right?

When and how are the seller fees deducted on each transaction in MP?

Am i going to get dozens of little withdrawls from my bank account every month? Up til now, when i get a sale, even though i'm in Managed Payments the fees are added to a monthly invoice, like before MP. But that's about to change. I was stunned to s...

Postal systems around the world are failing (flailing?) and eBay is ...

... funding delivery guarantees with my money. The estimated delivery times that the buyer has before making a "no delivery" claim is not even realistic. What a joke!

Is there any way to go back to using PayPal to manage payments?

I just received an e-mail about eBay managing my payments, and I figured it was required so I went through the whole thing, added my bank account, etc. Now, all of my payments will be handled directly from eBay to my bank account. The problem is, I a...

Resolved! What are the advantages to using Ebay's shipping labels opposed to Canada Post?

I noticed the prices are quite similar. For my one package, it was $26.24 through Canada Post and $26.61 through Ebay. So, not the biggest difference. However, I'm not too sure what kind of future benefits one could get from shipping more volume with...

Resolved! Can't Purchase Shipping Label

anyone else having problems with purchasing shipping labels this morning? I imput the weight/size, click and the page comes up faded, says no service selected but tracked packet USA was selected. Is it just me or is there a glitch in the system?

Seller - can't combine shipping - eBay system errors out

Anyone else haveing issues with combining shipping for buyers? I am trying to combine for a customer that bought several cards and it just errors out - is that part of the eBay system down?

Shippo No longer offering CP Small Business Discount

I've reached out to Shippo but have yet to hear back so i wondered if anyone else has encountered this. On my last two sales I went to print my label on shippo as I've done for 2 years now except I got a warning that eBay sales were no longer eligibl...

Your listing was removed: Restricted adult items policy

My auction of THE GIRL NEXT DOOR DVD has just been pulled by eBay for the second time in the last 3 months.This is a 2004 teen comedy (currently on Netflix) starring Emile Hirsch and (now) currently owned by the Walt Disney company. Ebay states:"We h...

Canadian eBay Sellers you are paying GST on exports

eBay SellerseBay is charging you 13% Gst on all shipment to USA and International countrieseven thou they are exempt from Gst98% of our sale was out of country, we have removed all our listing till eBay corrects this problemYou may want to contact eB...

New to selling need some guidance please 😁

Hi guys thanks for reading this post. I started selling about a month and a half ago when this pandemic started happening. I have a couple of clothing stores in Toronto and because we are nonessential business, the local government here has closed us...

Listings

eBay is getting worse not better!They no longer have a direct vendor support number. That is something that Amazon has!I am having a listing problem concerning the tax rate.My company is in Canada, but I sell mostly in the U.S.My tax rate should be z...

Shipping lettermail with standard stamp while it's oversized?

Hi there. I'm selling trading cards and trying a lot to figuring out best shipping methods... I recently bought a 12x cards lot from a high score seller and received it today. Been totally shocked by the packaging, the seller actually shipped 12x car...

SSN/ITIN issue

I am an American selling a few items from Canada. I haven't sold on Ebay in a few years. When I try to list, I get a page with "Provide details to get paidGovernment regulations require these details so we can send you payments. We need this info so ...

Offer to buyer eligibility?

Just wondering what's the criterias to be able to send an offer to buyer? I mean, on ebay it's written: Eligible Listings include:Items a buyer opts to watchItems added to cart that have been there for at least 5 daysSource: https://pages.ebay.ca/sel...

Ebay Restriction Policy Is Crazy

So I just had 10 of my items cancelled because I supposedly was going against their policy.See below: (We had to remove your listing because it didn’t follow our Animal products policy. Products from endangered or protected species are not allowed). ...

Why are these infernal "Add Recommended Items Specifics" repopulating?!

We have been dealing with these for *months*. On TWO separate occaisions, we spent approximately 20 man hours going through *every* listing with these "reccommendations", and selecting "do not remind me about these again". Yet today, we have over 400...

Hmm a new GTC longest running sold item personal record?

Figured a light hearted thread was in order. An item sold today that had been running as a GTC for 11 years now. I think that's a new record, I've had 10 year ones in the last while but this is the first 11 year I ever remember! Sometimes it takes a ...