Forum Posts

Update from Tyler

Hi everyone - I wanted to share with you that I have accepted a position with an outside company and my last day with eBay will be Tuesday April 19. Thank you for sharing not just your expertise and feedback, but also your lives with me. I’ve loved g...

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CRA reporting sale vs payout after Dec 31

So payouts are not made the same day as a sale. If I have a sale on Dec 31 2021 but the payout doesn't hit my bank till Jan 2nd 2022 am I including this in the '21 tax year reporting or does it get pushed to '22 year?

Resolved! vacation mode

I was on vacation for three weeks and put all my listings on "vacation mode". I have over 800 listings and do not have a store. I ended the "time away" last night and I am now being charged all these insertion fees. Why is this happening?

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  • 4 replies
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CHITCHATS EXPRESS LOST PACKAGE

I recently shipped a package with ChitChats. The tracking shows they accepted the package on March 23. USPS is still "waiting" for the package as on April 13. Here is the answer I got from the ChitChats support team: Thank you for your patience while...

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  • 8 replies
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Do non store owners still get the same number of free pictures per listing as store owners?

i'm giving up my .com basic store at the end of the month and am wondering if i will still get the same number of free pictures per lising i am used to getting now. I dont trust Ebay's information which is usually out of date, so i thought i'd ask th...

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  • 3 replies
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Invoicing discrepancy. Is this a new Glitch?

Just had a sale. There was a bit of a delay to the payment so separate email. Note discrepancies for shipping. Has anyone else ever seen this? They should match. My only concern would be receiving what was actually due for postage and NOT being short...

Screenshot 2022-04-12 151041.jpg Screenshot 2022-04-12 150527.jpg

Should I text a potential buyer

Hello everyone, I just accepted my first offer from the buyer. She then sent me a messagesaying that she has a question about the item and wants me to text her at her private email address. Is this the right way to do things. Why cantshe ask the ques...

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  • 5 replies
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Ebay Holding Funds and closing my seller account, Allowing Fradulent Buyers; Considers Me a Risk?

Dear Customer, My sincere apologies for the wait you have had had to have for receiving the items that you rightfully paid for and purchased on my Ebay store. On April 6th, Ebay decided to Permanently shut off my store without giving me any due notic...

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  • 198 Views
  • 1 replies
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Ship to a different address

Have a buyer, already paid, who now wishes me to send to a new address. Something in my mind has a niggle of a warning against doing this. Ebay policy? Common sense, or plain old seller paranoia? Any input is good, thanks in advance guys and dolls, A...

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  • 560 Views
  • 7 replies
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How to handle shipping labels for pre-orders

Hello, I'm fairly new to selling and I just made my first sale for an item that will not ship until July. I couldn't figure out how to set the listing to reflect that, but I made sure to make it clear in my ad. I also followed up with the buyer to le...

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Resolved! need advice quick!

So. .I just received a polite msg from a buyer who notified me that the face cream came with no box. I did put nib when creating the listing, because I believed it was boxed at the time of posting. The buyer purchased it quickly, before I could even ...

Canada Post Online Customs Forms

I had a nice trip to the post office today to ship off a package with the accompanying Small Packet form that I have used countless times before. The person at the counter said, oh, sorry, we don't take those anymore, you will have to do it all onlin...

Help with creating Variations

How do I create variations on a listing? I can't find the Variations category or button on the sell page (please see my attached screenshot). Thanks in advance.

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Resolved! Leaving feedback

How do you tell a first time buyer how to leave feedback, she is asking? I hope there is an easy way, she is quite elderly.

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  • 6 replies
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Item Returned Insufficient Postage

Two weeks after mailig an item( single postage stamp) with 92 cents postage and regular envelope , weight 18 grams. Item returned as insufficient postage, Why ?. About same time the buyer files an item not received case. I promply mailed item with ne...

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  • 12 replies
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Resolved! MONTHLY SALES SUMMARY

I received a Monthly Financial Summary from eBay but theres nothing on there except my payouts. What about a monthly summary of eBay's fees, and GST I paid etc. I need a "printable report" (not a spreadsheet format) that shows items sold, eBay fees/G...

Ebay Concierge

Does ebay offer this anymore? These outsourced call centers are pretty terrible to deal with in my opinion.

Monthly Store Fees Change

In just checking processing transactions, I noticed there was a recent charge for store fees. It appears they may be going to monthly based on calendar month instead of billing on 16th. Store (Basic): Subscription Fee - 16-Apr-30-Apr 10.48 with GST. ...

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