eBay

USPS tracking shows delivered - Buyer states he didn't receive it. Filed INR - money on hold

Buyer contacted me first that although he sees that parcel was delivered he never received it. I told him to follow the steps on the USPS website and contact the local PO as apparently they GPS all packages delivered. He didn't do that but just asked...

Selling is there a default where I don’t need to enter the same shipping costs and weight

HOW DO YOU CALL CUSTOMER SERVICE????????

never mind, i found out how.   VERY well hidden.  For shame.

Strange INR....no 'resolve by' date given and no funds put on hold?

I just had an INR opened against me for an item purchased November 26. Buyer claims non receipt. This is the first time i have heard from the buyer. Pretty sure it's a scam. Anyway, in the Ebay message alerting me to the case there is no date by whic...

New specifications

We found that 945 of your listings are missing item specifics we recommend adding like brand, size, and color that buyers commonly search for.To get started, you can filter your active listings in Seller Hub for those missing recommended item specifi...

Is it personal income or business income?

Say you have a regular job where you get a T4 from your employer and on the side you sell on eBay. Is the eBay income considered business income and taxed separately and with business tax rate or are the profits from eBay sales just added to the same...

Odd Warning in a Listing.

I was browsing some listings and saw this one with the odd "Warning" underneath the items specifics box.Has anyone seen this before and/or have any idea what that is about? The listing URL is below, and I toook a screen shot which is below. https://w...

Does This Sound Suspicious?

I sold a set of 3 soaps 2 weeks ago and a few days later I got a message saying they had leaked during transit. I had shrink wrapped them and put them in bubble bags. The customer was pretty upset so I sent out a new replacement. This was the first t...

Buyer made mistake when buying - do I have to refund shipping cost?

I had a buyer recently purchase a magazine form me. Cost was $10 + $8 (shipping).Buyer opened a return request when she received it. Apparently, after receiveing the magazine she says that she relized that she purhcased the incorrect month/issue of t...

Can a Canadian get an ITIN to eBay?

Have any Canadians out there been able to get an ITIN to eBay? I've been using a US address because I live on the border and cross it to ship to US buyers. Now, as we all know, I will need an ITIN to keep my US address so I can show quicker shipping ...

Downloading info for taxes

I posted earlier about not being able to get my monthly total for taxes for the beginning of last year. Just phone eBay and got the following info: Go to account settingsUnder personal information-Request your eBay data

Returned Over weight Prepaid Xpresspost Bubble Envelope?

Has anyone ever had a Canada Post Xpresspost bubble envelope returned for being over the weight limit? I realized my boo boo this morning,but it was too late to do anything about it (already sealed and addressed). I shipped it today and they didn't w...

Sending an Offer - Can you send to just one person?

I had a listing which was an auction with a Buy it Now option. I had a perspective buyer contact me to say she had been trying to Buy it Now and it wasn't working, she said my listing wouldn't even let her make a bid and asked me to "send her an offe...

Do you display your GST/HST number in your listings?

I sell on .com and wondering if I have to display the GST/HST number on the listing or if there's a way to send it to Canadian customers automatically when they make a purchase. I get very little Canadian sales, maybe 5%

TRS but no seal

I supposely reached TRS status yesterday on the 20th evaluation, i have the requierements and it says ''if we evaluated you today'' that it's TRS, but i do not see the seal, did not received a confirmation or anything. Anyone knows if it's normal and...

Currency Conversion Fees

I have a bank account in the US & a bank account in Canada. I have two ebay accounts, both same email, one on ebay.ca & one on ebay.comI sell my products in USD.Would withdrawing in my CAD bank account force Ebay to charge me a conversion fee & if ye...

shipping with netparcel

I am a very new seller. I have literally spent way too much time researching using Netparcel through Paypal and I'm so confused!I have yet to make a sale, so haven't had to deal with shipping yet.1) How do I go about using paypal Netparcel when I mak...

Duplicate listing note on non duplicated listings

Just noticed i had this eBay note under 2 auctions i did, in my unsold items  It was 2 different items and both were not dupplicates at all... They just had half the title similar because they were similar model of listings, but it was different item...

Taxes, I can't find the eBay sales and Paypal payments before MP

I used to have a link where I could go for each month and get the eBay sales and Paypal payments, but I can't find it now. All I can get is the ones from June when I got on to Managed payments.

Canada Post 2022 postage/shipping rates

Hi everyone: Just wondering what the Canada Post shipping rates for 2022 will be. I imagine they will be changing again soon. Has anyone posted the rates here yet? Would be greatly appreciated. Looked on the Canada post website and couldn't find them...

refunding

how can i refund someone if its been more than 90 days

US Buyer asking why I don't accept credit cards?

I have a US buyer who won and auction and messaged me to ask why Paypal was my only accepted payment method because she wanted to pay by credit card. I messaged her back to say Paypal was not my only method, that I accept all payments acceptable by e...

Each time I update tracking I get "We couldn't send your message"

Each time I update a customer's tracking number I get an automated eBay email about 10 minutes later that says "We couldn't send your message". Furthermore it says "Your message to ____email.address.members.ebay.com______ wasn’t sent because it viola...