Forum Posts

Shipping Labels Error: Update

We appreciate everyone reaching out about this technical error and apologize for the inconvenience this has caused. Our IT Team is currently working to repair the root cause of this issue. We appreciate your patience while we work diligently to resto...

FAQ's for Canada Post Expedited Lite for Collectibles

Hi everyone! With our recnect annoucment of Canada Post Expedidted Lite for Collectibles there have been some questions that have been brought up here throughout Community. The Shipping team has put together a FAQ list to share with eveyone here: FAQ...

Can't List Items (eBay.ca)

Hey all,This morning, I listed about 12 items on eBay.ca without issue. I came back a bit later to do more listing but each time I click the "List item" button, the usual successful pop-up window doesn't show and instead, I'm redirected to my Active ...

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Ebay delisting my items again losing sales because of this

ebay has done it again its been two months since last time they delisted my items that time it was over a hundred (100) lost listings i had over 2000 listings --- it took me over a month to get them all back and listed again- new pictures etc undated...

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Why is the US shipping standards not held to the same standards as everywhere else.

I purchased an item on March 10th and paid promptly. Item was shipped by seller on March 12th. Since then its been travelling at a snails pace. Hasn't even left the US yet. Picked up to bring to the Hub where it sat for days and now finally moving bu...

Is chitchats manifest scan at Canadian branch recognized by Ebay.com? re 1 day handling time

Hi, Anyone using chitchats and have handling time set at same day or 1 business day? I have my handling time set to 3 biz days to cover the time CC takes to get items over the border & the USPS scan in. I recently read that chitchats tracking is now ...

Issues listing?

Anyone else experience issues listing right now? When i confirm to list a listing it brings me to my active listings but don't post it. I go back in my drafts, click to edit to try again, then listing is broken. Gets an error. And i have to delete it...

eBay Canada Post Label changed Country of Origin

Hello, I printed my first eBay Canada Post Label last night since it was around $1 less than my Shippo discount, and I specifically chose the Country of Origin as United States while choosing the dropdown boxes (since that is where the item originate...

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Where Is eBay Hiding Monthly Tax Invoices?

Hello all,Working on taxes and was hoping to pull each month's 'Tax Invoice' to verify my eBay expenses. Not referring to the Financial Statements, as that doesn't summarize what the Tax Invoices did pretty well in previous years. I grow tired of nav...

Seller contacts me after shipping to change address. Item gets sent back. What do I do?

Hey everyone! So I'm relatively new to selling on ebay(canada) and I just had a weird situation happen to me and I'm looking for advice.I'm selling a somewhat expensive trading card (150$) and it was purchased by an account with no rating. They paid ...

Seller Fees and Lies

I was way over charged fees for selling an item, spoke to many different customer service reps and was confirmed that I was approved to get $323 back, that it was approved by a manager, I have patiently waited months and have spoken to several differ...

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Woo Hoo I've survived to ebay selling 25!!

25 years ago today I started selling here! Given I've been selling for 46 years now, one must remember that ebay is simply a "branch" of the stamp "empire" but it is a significant one at that for me. As with everything here and everywhere else for th...

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charged twice for a shipping label

hello. i printed a shipping label twicw in error. i did cancel it hoever the net amount i am expecting in my account shows that i am charged twice the shipping! instead of $31.60 it deducted$63.20. what do i do?

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Slow sales March 2024 providing suggestions to improved traffic on eBay Canada and United-States

Hi I think the sudden raised in cost of shipping has taken away the customers to shop online, spending less money on eBay. Correct me if I am wrong, but I think eBay could have a radio and television campaign to bring customers back to the website So...

GST

Hi, I know that eBay collects GST. I just want to find out if eBay sends the GST directly to the government or gives it to us (the seller) ThanksFirst year in eBay

The best way to deal with suspicious cases

Those reading me on the community know how i deal with suspicious cases and potential scam attempts. I started doing this a while back and i can't count how many times it worked. Basically i reply in a way that would scare a scammer, while staying a ...

Unable to purchase Fedex label on ebay CANADA. Customs info is STILL WRONG for all ebay labels

I just tried to buy an ebay shipping label. It won't go through wiht purchase, I get the something is wrong try again later. Support is stumped and said it seems to be temporary, or go and try buying another label that is not Fedex. I do not want to ...

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Input Tax Credits (ITC) Query for Taxes

Hello all, I was just wanting some layman clarification on what we can claim as ITCs. The GVMT has listed the below as options:-business-use-of-home expenses-business start-up costs-delivery and freight charges-fuel costs-legal, accounting, and other...

Can't Verify Account

I cannot verify my account after posting an item for sale, I suspect because I only have a voip internet cell phone. I also use a landline but that is useless to eBay. The eBay system can't send me a text to an internet cell, but Amazon, Apple & Goog...

Adding shortcuts to sellers hub

Just spotted this but it appears we can no longer add short cuts to the Sellers Hub Page that are not physically eBay links. Went to add 1 and it was blocked with an error message. As a test tried adding Walmart and it too was immediately blocked. Yo...

Lettermail Destination Changing at Random

I post about 100 listings per week, copying from a previous listing and changing any relevant information/pictures. For all shipments, I offer letter mail to Canada and US at no charge, and for a small fee to International destinations.In the eBay ap...

Item disappears when sorting search results

Trying to get serious about my store and get some stale items moving so I was doing some research and came across an issue that I wondered if anyone was aware of. I am using a specific example of Fantasia VHS, Canada Only that I have listed for 10 pl...

Authenticity guarantee as Quebec resident

For whatever reason Quebec is excluded (in terms) to the authenticity program, buying, and selling. Tho. My listings over $250 still show to buyers that it's under authenticity guarantee. With the blue badge. Listings from other sellers also show tha...

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Dark side of the earth.

I just sold a MLB jersey for $40.00. What went in the bank was $30.53. Almost 25% gone. Maybe some will say that's the price to pay on the famous eBay site. Some will say that's the way the world is going. I'll do like everybody else and shut up and ...

eBay Labels for Canadian shipments does NOT break out the taxes paid on the label?

eBay labels for Canadian shipments should break out the HST paid when eBay bills us.I am an HST registered seller, so I can claim back the HST/GST paid.Thoughts..... since eBay actually buys the label from CPC, eBay is charged the HST/GST and pays CP...

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