costumer service

[mattstradingcards]

I'm still new to selling on Ebay but am i right in saying as a paying seller i am not able to contact costumer service using Email??? Please tell me this is not true!!

[richardcm]

No email.

Telephone but customer service reps knowledge are usually poor especially if you get the service centre in the Philippines instead of USA.

Apparently customer service is good by Twitter or Facebook per Tyler eBay support in these forums.

If you have any questions post them here. Sellers and buyers reading these forums are knowledgeable and helpful and answer quickly.

[femmefan1946]

If you have hearing or speech disabilities that make telephones difficult, eBay also has some form of TTY service, but they are cagey about it.

And as you would already know, it is slow and frustrating to use.

Twitter and Facebook are better.