
02-04-2019 02:59 PM
Urgently required Fixes - As of Feb 4, 2019
1. Fix US Tracking problem 1 to 2 KG - First Noted Jan 14, 2019 - Lotz
2. Bring back All Watchers - Noted - Unknown - Lotz
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02-04-2019 03:16 PM
This may be useful for the Wednesday Chat.
02-04-2019 03:49 PM
I figure it gets the ball rolling and puts everything in one place. Pretty sure there are a number of regular sellers on here that have a wishlist of things they know should be getting fixed or and have been removed and they would like returned. Hopefully strength in numbers?
-Lotz
02-08-2019 01:57 PM
Hi @lotzofuniquegoodies - sorry, just came across this today.
Re: 1. That is something that's still being worked on, but is known to be an issue and is definitely being implemented as a fix. As to timeline, I don't have an answer yet, but I do know it's planned to be corrected.
Re: 2. Will you expound on this for me? I know that watcher count was removed from sold/unsold in Seller Hub last year on .com, but only briefly (it was restored later). Is that what you're referring to?
02-08-2019 02:08 PM
Hello Tyler,
Re:2
Regarding watchers, this concern was brought up by several others and has been a source of frustration since it was implemented. From our understanding WATCHERS do not show up(are visible) until you reach the magic number of 5. I rarely get up to 5 but the last time I did the item sold the next day so we feel it definitely can be a trigger for some buyers. Clicking on a listing with less than 5 only shows page views. Do watchers register differently on dot ca vs dot com?
-Lotz
02-08-2019 02:34 PM
@lotzofuniquegoodies - you mean on the View Item Page visible to other members/customers? I'll see if I can find out if that's a tech issue or a change.
Seller Hub and when you look at your own item's View Item Page should always be displaying the full number of watchers regardless of threshold. Thanks! 🙂
02-08-2019 05:29 PM
Some of my listings that originated on .com do show watchers on both sites although only if there more than one watcher. But the listings that originated on .ca aren't showing any watchers at all on the search page. For example, all 3 types of baby sets that I have listed have 8 or more watchers but there are no watchers shown on the search page on those items.