shipping calculator bug

[peter32123]

Today when I click on a listing of mine, about 75% of the time it's fine and shows the price, 25% it says calculate and I have to enter zipcode manually, and even then sometimes it takes 2 times for it to do it properly, if I just refresh the page without entering the manual zip it will also show the price properly, something is all screwed up, I didn't change any settings, anyone else have this? Don't want buyers to experiencing these glitches.

[pjcdn2005 · Accepted solution]

The shipping costs on your listings look fine to me. I can see the costs for both the US and Canada.  Are you signed in when you are looking? If you had to enter the postal code, perhaps you weren't?

I do have a question though...In your shipping area it says that you ship worldwide but then exclude all countries other than the US and Canada.  Why use worldwide when you don't ship outside of North America?

Tokidoki fans often shop by the print name so you might want to add the name of the print to the title, I believe that it is called Inferno.  If you do a google search for Tokidoki inferno, you should be able to double check that the print on your bag is the same.

[peter32123]

it's still happening, it's like roulette every time I refresh, sometimes calculate and sometimes it's fine, can you try refreshing one of my listings about 10 times just to be sure, I am signed in and I tried on two computers and different browsers and it was still screwed up so I don't know.

About the worldwide I thought that was the only way to set it up to usa and canada only, probably I overlooked a simpler solution.

About the tokidoki thanks for the name, tokidoki doesn't seem to have a listing unfortunately of all their prints so it's tough to find the name sometimes.

[peter32123]

seems to have been a temporary glitch, it's fixed now, I changed my business policies to be us-canada now instead of worldwide so that's better now.