Auctions are now fewer than 15% of eBay transactions.
It seems that most are run by new sellers-often new members who have not done any buying on the site and are unfamiliar with it- perhaps because eBay has the reputation of being an auction site and perhaps because eBay is presenting the option first.
One problem for using auctions is that customers may have forgotten they bid by the time the auction ends and/or may have purchased elsewhere.
Certainly I would move to Fixed Price. I'm a little leery of Immediate Payment Required, and I'm not sure if new sellers are even allowed to use it (because: Buyer Protection against take the money and run scammers) but in your immediate situation, it probably is a good choice.
If you are still selling in the videogames category, you should also be aware that your customer demographic is .... how to say this politely.... combatative ? The IPR is again a useful tool for you.
I don't see any listings at the moment. You know you will get your full quota (number and value) back every 30 days right? You might also phone Help and Contact during the week and politely ask for it to be raised, citing your previous customer satisfaction and the cancellations at Buyer Request.
On the deadbeats, I hope you are opening Unpaid Item Disputes and getting your FVF back. These also give the deadbeats a Strike against their buying account.
If you go to your Seller Preferences, you can add an automatic Block against bidders who have two or more deadbeat Strikes in the past 12 months.
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