DSR for late shipping

[mcdee3]

How long do dsrs for late shipping effect you defect rate. Are they removed after a certain period of time or do they stay forever. I received a couple during the postal strike and it is going to lower me to above standard from top rated.

[mcdee3]

Maybe dsr is the wrong description. What is about to affect my top rated status is late shipment rate.

[pjcdn2005]

I think that you might have your terms mixed up.  DSR’s are the star ratings that a buyer can give you when they leave feedback rating describing your communication, shipping time etc.  They are shown on your feedback page and aren’t used by eBay to rate sellers.

if you are referring to getting a late shipment marked against you that’s different than a DSR and that can be seen on your seller dashboard.  If you have had less than 400 transactions in the last 3 months the late shipments will stay on your record for a year.

Your late shipment rate won’t affect your global top rated status until you have more than 5 of them in the rating period and the total percentage is more than 5%. As Tyler mentioned you will find what is affecting your trs status on your seller dashboard

[pocomocomputing]

DSR do not affect your defect rate. DSR’s have not been used as a rating tool for sellers for years now. It is a legacy tool that eBay has not removed from their site.

It will take a year to roll over.

[tyler@ebay]

Hi @mcdee3! Late Shipments incurred by the CPC labour dispute should be protected if you have tracking that proves they were shipped within the impacted time frame. 

Just as an aside, however, I would double check your seller performance page to see why you didn't meet the qualifications if you are going to lose Top Rated. If your yearly sales numbers drop below the 100 transaction and $1000 amount limits you would be moved to Above Standard as those are the minimums for the program. 

Thanks!

[reallynicestamps]

Don't worry about it.

Most buyers don't know what DSRs are and at any rate they are not used by eBay to assess your selling account.

Neither, by the way, is feedback.

FB can be used by members.

Although most buyers seem to think that 90% is still an A, given how many truly terrible sellers stay in business.

Most useful is the Left For Others category, which often shows the member's true colours.