on 09-12-2024 10:32 AM
Hello,
Trying to search specific listings on my active listings page and the Categories drop down menu isn't working and if I try and search by Formats, Statuses, etc. the search results come up as all my listings.
This is on eBay.ca
Issue was reported on dot com earlier today. Guess it happened on ca first and then made its way there.
https://community.ebay.com/t5/Selling/Drop-downs-in-Active-listings-not-working/td-p/34681471
-Lotz
@coins_eh wrote:Hello,
Trying to search specific listings on my active listings page and the Categories drop down menu isn't working and if I try and search by Formats, Statuses, etc. the search results come up as all my listings.
This is on eBay.ca
devon@ebay It appears these links were disabled last weekin quick filters. Could you pass on the tech services please.
Thanks.
@coins_eh wrote:Hello,
Trying to search specific listings on my active listings page and the Categories drop down menu isn't working and if I try and search by Formats, Statuses, etc. the search results come up as all my listings.
This is on eBay.ca
I've been unable to update specifics and send offers since earlier today. Had my store on holiday briefly. Wasn't sure if it was connected. Just tested again and still unable to update/send offers. Even bulk does not work. The feature is greyed out.
-Lotz
Sadly, when features like this suddenly stop working (sending offers, messaging as another example...there are most likely others) sellers lose the potential for a sale. Not always...but it does happen. The only repercussions are for the seller. Not eBay.
Back to normal now.
Mine is behaving the same way. Hopefully it is just a temporary glitch.
Or, they are in the midst of making changes to sellers hub on .ca. it was charged for some users on .com a couple of weeks ago.
I was able to update items specifics when I switched to dot com. Unfortunately there is no option to send offers from dot com. (If you have messages to send they can be sent via either site).No option on dot com (that I could find for sending offers). The link appears to have been accidentally disabled to ca only. If you check the headers in sellers hub when you compare the 2 sites definite differences so most likely tinkering in progress.
Need to add, on the Active Listings page I also cannot change the current price or item quantities.