Drop down menus to search Active Listings page not working?

Hello,

Trying to search specific listings on my active listings page and the Categories drop down menu isn't working and if I try and search by Formats, Statuses, etc. the search results come up as all my listings.

This is on eBay.ca

Accepted Solutions (0)

Answers (6)

Answers (6)

devon@ebay 

 

Issue was reported on dot com earlier today. Guess it happened on ca first and then made its way there. 

 

https://community.ebay.com/t5/Selling/Drop-downs-in-Active-listings-not-working/td-p/34681471

 

-Lotz


@coins_eh wrote:

Hello,

Trying to search specific listings on my active listings page and the Categories drop down menu isn't working and if I try and search by Formats, Statuses, etc. the search results come up as all my listings.

This is on eBay.ca


devon@ebay  It appears these links were disabled last weekin quick filters. Could you pass on the tech services please.

 

lotzofuniquegoodies_1-1726521626609.png

 

 

 

lotzofuniquegoodies_0-1726521517565.png

Thanks.


@coins_eh wrote:

Hello,

Trying to search specific listings on my active listings page and the Categories drop down menu isn't working and if I try and search by Formats, Statuses, etc. the search results come up as all my listings.

This is on eBay.ca


I've been unable to update specifics and send offers since earlier today. Had my store on holiday briefly. Wasn't sure if it was connected. Just tested again and still unable to update/send offers. Even bulk does not work. The feature is greyed out.

 

-Lotz

 

devon@ebay 

 

Sadly, when features like this suddenly stop working (sending offers, messaging as another example...there are most likely others) sellers lose the potential for a sale. Not always...but it does happen. The only repercussions are for the seller. Not eBay.

Back to normal now.

Mine is behaving the same way.  Hopefully it is just a temporary glitch.

 

Or, they are in the midst of making changes to sellers hub on .ca.   it was charged for some users on .com a couple of weeks ago.

Need to add, on the Active Listings page I also cannot change the current price or item quantities.