I’m trying to offer combined shipping to customers on eBay but I am finding the process frustrating and unnecessarily complex. Is there an easy way to do it? In the past the buyer would add a bunch of items and “commit to buy”, then ask for a total with the combined shipping—but that doesn’t seem to work anymore. I have read through the eBay help pages on this topic, but not having any luck.
I recently had a customer requesting combined shipping and no matter what I did it wasn’t working for them. I changed my shipping preferences to allow for combined shipping; I set rules; I went through and checked the listings and applied the rules; but it just wouldn’t work. I ended up having to relist and put all of the items as one combined lot to make the sale.
Also, is there a way to see what the buyer’s experience is? I can’t see how the listing displays on their end and so I don’t know if the things I’m doing (changes to settings, etc) are taking effect. Worried I am losing potential sales because of this and don’t know how to fix.
Any tips are appreciated. Thanks in advance for the help!
