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How do I handle a potential reshipper?
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on 04-08-2021 01:32 PM
Hi there. I have a customer who recently purchased an item from me to be shipped to a US address. However upon looking into the address, it turns out that it belongs to a reshipping company that provides intermediary services for Russian customers. I also found some results suggesting that it's a scam, as buyers leave INR / INAD cases.
For my specific situation, the item is being shipped with tracking (Canada Post Tracked Packet). What is eBay's current policy regarding reshippers in this case? If I decide that I need to cancel the transaction, does the buyer need to confirm that the address is for reshipping for it to be valid for cancellation (to claim that something is wrong with the buyer's address)?
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04-09-2021
05:42 PM
Why do you care if they are reshipper or not? As long as they pay you and they can ship to wherever they like...
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