How do I properly give a customer a refund for combined shipping? 3 separate listings ?

[magnetsplus]

I recently sold 3 items to a customer, who could not get the combined shipping discount, because of the separate listings. I issued the customer a $4.00 refund thru paypal, but it now shows up in my summary as unpaid. How do I remove this as an unpaid item?

[heidilynn0_3]

Sellers can send combined invoice..

http://pages.ebay.ca/help/pay/checkout-combined-payments.html

Enter the correct shipping ..preview.. send.

DO NOT click on RECALCULATE.

[msmaggie060]

Go to your My Ebay page and find the item, then click on "more actions" and mark it as "paid".