Problems printing shipping labels

[jcorn79]

Is anyone else in Canada having trouble printing shipping labels right now?  On my PC I can fill in the all the detials but when I click to purchase it takes me to an error screen: "something went wrong".  When I use the app on my phone it won't even get through to the screen where details are entered it just hangs and I need to restart the app.

This is super frustrating because the best shipping rates for Canada Post are available through Ebay.  Otherwise I need to buy from CP directly and try to claim the difference because Ebay's system is broken.

Is anyone else experiencing this issue or have you resolved it?

[smellslikecanada]

I'm having the same issue, help chat said they'll look into it, and in the meantime I'd have to buy labels elsewhere.

[lotzofuniquegoodies]

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@jcorn79 wrote:

Is anyone else in Canada having trouble printing shipping labels right now?  On my PC I can fill in the all the detials but when I click to purchase it takes me to an error screen: "something went wrong".  When I use the app on my phone it won't even get through to the screen where details are entered it just hangs and I need to restart the app.

This is super frustrating because the best shipping rates for Canada Post are available through Ebay.  Otherwise I need to buy from CP directly and try to claim the difference because Ebay's system is broken.

Is anyone else experiencing this issue or have you resolved it?

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@jcorn79 

According to the ebay ca and CP status pages everything is running fine. At times there can be issues at CP but it does not get noted on the boards. Links attached. It's possible eBay is making system modifications and has caused a problem.  The CP status page is the BEST place to check whenever you have issues creating labels.

https://www.ebay.ca/sts

https://status.canadapost.ca/

-Lotz