shipping containers

[oldhousejunk]

Hi, long time seller here. Only ship to north america, but lately international buyers are buying and their address is a shipping container in DE.   I've had a number of DNR issues with these, and end up giving refunds (grudgingly) . How on earth do I stop this? Thanks for any help you can give. 

[fh991586]

Nevermind, I can't erase this post!

[lotzofuniquegoodies]

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@oldhousejunk wrote:

Hi, long time seller here. Only ship to north america, but lately international buyers are buying and their address is a shipping container in DE.   I've had a number of DNR issues with these, and end up giving refunds (grudgingly) . How on earth do I stop this? Thanks for any help you can give. 

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As a sidenote to @reallynicestamps  if there was tracking previously entered updating the tracking now adds a secondary tracking number. The second number will be whatever date you re-entered.Unable to confirm if the original ship date is viewable by eBay.

How I discovered this was inadvertently updating a UR tracking number after the fact when no tracking was displaying. This is a glitch on eBay's side. If you pull up the order details you will see the 2 tracking numbers with an option to edit.

For most in house manually entered shipping systems, the standard options are courier used, tracking number and date shipped. Editing would let you edit any or all. With one set of details displayed.

-Lotz

[pjcdn2005]

I don’t understand what you are referring to when you mention a secondary tracking number. The only number that a seller would enter is the original tracking number.  The seller wouldn't have access or need to know what the tracking number is from the freight forwarder.