03-17-2018 09:31 PM
I printed a label on March 16 on Shippo but Paypal has not paid Shippo for my label. Will I be able to ship my parcel without Paypal paying Shippo or will I have to wait until Paypal sends payment. I am concern my buyer will cancel or that it will effect my feedback. I would appreciate any help
Solved! Go to Solution.
03-17-2018 10:12 PM
03-17-2018 10:12 PM
03-18-2018 09:18 AM
Also, this was a webinar run by ebay+Shippo after the program was first launched this summer. You may find it of interest: https://www.youtube.com/watch?v=UqkTuUQGlb8&feature=youtu.be%2F%3Futm_source%3Dthank-you&utm_medium=...
03-18-2018 09:28 AM - edited 03-18-2018 09:29 AM
@chairquestwrote:I printed a label on March 16 on Shippo but Paypal has not paid Shippo for my label. Will I be able to ship my parcel without Paypal paying Shippo or will I have to wait until Paypal sends payment.
Go ahead and ship.
Over a certain $ amount Shippo will collect from paypal same day (otherwise they wait and do it once per week).
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If worried you can sign into goshippo.com and look in the Shipping section and in the Billing section for the label status. You can also sign into your Solutions for Small Business account on the Canada Post website and see the label there.
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If your post office/outlet says it is unpaid -- you mention that it is a Supplier Account (shows as SA/CF on Canadian expedited parcel labels) and they need to select that choice on the Canada Post computer system before scanning.
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03-18-2018 10:15 AM
Thank you for you reply . Yes I just went to my Canada Post account and it does say my parcel is ready to ship.
This info will be very helpful in the future.
Thank you again.
Karen
03-25-2018 08:18 AM
Thank you momcqueenI and all community members for there help
Yes I problem is solved ( I even did get a reply from Shippo)
That was the case with me, two of the post office I went to said my parcel was not paid.
With the help of the costumer help line they were able to work through it.
My parcels are being ship fine now.
Thank you again your help is appreciated.