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Shippo Problem - AGAIN!!!!

Shippo Problem - AGAIN!!!!

kayjay_treasures
Community Member

I have tried several times to get an Expedited Label for a shipment within Ontario.  I have tried Imperial and Metric, made sure that Canada Post is active and always get a message stating that no rates can be found.  Is this happening to others?  Anything I can do?

 

Thanks.

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Message 1 of 5
4 REPLIES

Re: Shippo Problem - AGAIN!!!!

Re: Shippo Problem - AGAIN!!!!

in reply to 09-10-2017
ypdc_dennis
Community Member

Just checked, Shippo is currently working for me.

 

Canada Post has been doing updates on their site this weekend. Paypal also had problems.

 

-..-

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Message 2 of 5

Re: Shippo Problem - AGAIN!!!!

Re: Shippo Problem - AGAIN!!!!

in reply to 09-10-2017
kayjay_treasures
Community Member

Thanks, I'll try again.  It was working but the last few times all I get is the message of no choices available.

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Message 3 of 5

Re: Shippo Problem - AGAIN!!!!

Re: Shippo Problem - AGAIN!!!!

in reply to 09-10-2017
mjwl2006momcqueen
Community Member

Are you 100 per cent positive the supplied buyer address is valid?

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Message 4 of 5

Re: Shippo Problem - AGAIN!!!!

Re: Shippo Problem - AGAIN!!!!

in reply to 09-11-2017
eBay Employee
eBay Employee

Hi kayjay_treasures,

 

Please review the postal code in your address_from section as it appears that this address is using O's (the letter) instead of zeros. This can be adjusted at https://goshippo.com/user/profile/. Please feel free reach out to the Shippo support team at ebay-ca-support@goshippo.com if you have any further questions, they would be more than happy to help. 

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Message 5 of 5