Shippo Central

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Shippo Webinar Replay

Thanks to those who were able to attend! The Shippo team was really pleased with the turn out and is looking forward to doing more engagement with us in general. For anyone interested in a replay of the meeting it's on YouTube here: https://www.youtu...

Resolved! Benefits of Using Shippo VS Canada Post for Small Business Account

New Seller I recently sold an item on ebay.ca, one of my first. I have made a small business account with Canada Post, and linked it to shippo. Is it more to my advantage to use shippo to print these shipping labels, or go directly to the Canada Post...

Shippo Stops Discount - Canada Post. Where to?

Hi all eBay sellers, We all know Canada Post shipping rates are high, without discount from Shippo, where to? Go back to Paypal? Do you have any sources that we can buy cheaper shipping labels in Canada? Inputs are highly appreciated. Thanks.

Who is over-billing me?

My Shippo invoices do not match my Customer Supplier Account Receipts. I understand that if I am inaccurate in my size / weight measurements when I purchase the shipping label, then Canada Post may adjust the charge for the shipment. Due to my unders...

New Shippo rates?

So I get this email from Ebay that states:"Canada Post Shipping Rate ChangesAs of July 1st, 2018, the shipping rates you access through Shippo for Canada Post shipping services will change to reflect Canada Post’s standard rates.You don’t need to tak...

What you need to know about Shippo insurance

Well, Shippo started talking to me again today, they have been busy with the influx of new Ebay customers. My overbilling problem relates to an attempt by me to purchase additional shipping insurance on Shippo. I have learned that you do not purchase...

Letter from eBay re Shippo

I received today an email from eBay stating "Enjoy your discounted shipping rates from Canada Post" as the heading then further down it says "shipping rates from Shippo for Canada Post will expire July 1st". I read the email but just was not quite su...

Resolved! 4x6" thermal label printer and Shippo and CP

I am trying to speed up my work flow with regard to printing labels in Shippo and using Canada Post. I understand I can select 4x6" as a default label size in Shippo preferences. I have read online that people using this feature still get a full size...

SHIPPO. PO won't accept package

I don't post here often, but ...in case anyone else has the same issue First time using Shippo today.Created Shippo account, and printed label.Label printed successfully, so I assumed all was correct. I took package to post office, their system would...

Resolved! Shippo Problem At Post Office

Hello, Just wondering if anyone else is having issue's delivering parcels to the Canada Post office after pre-paying for a label from Shippo? When delivering my pre-paid shipment, the post office associate seems to be unable to properly scan and proc...

Failed to Load PDF Document

Anyone having problems printing/downloading shipping labels today? I'm getting a 'failed to load PDF Document' error message after payment is processed etc. This is usually the final step before I can print the label.

Are Shippo prices inclusive of tax and surcharges?

Are the prices shown on Shippo when creating a label inclusive of tax and surcharges? I'm trying to send a small packet (10*15*2 200g) via Expedited Parcel within QC and the price on CPSfSB is $14.50 inc. The price shown on Shippo is $13.50, but it d...

'New Shippo workflow' problem has been fixed

The problem I had with Shippo labels as purchased through the 'new workflow' last week has been fixed. Background: https://community.ebay.ca/t5/Seller-Central/Do-NOT-use-the-new-Shippo-workflow/m-p/402071#M93268 As a side note, if you opt into using ...

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Shippo not reliable

It seems that Shippo is not a reliable company. No matter how many times I have informed that they NEED (more likely MUST) sign on eBay.ca and check Shippo Central to read the complaints and to fix them, they still continue to have lots of problems. ...

Problems with Shippo

Ive been battling with Shippo to print labels all evening. Already had to send an email with a list of questions. I managed to sign on and print off one label. Had another sale on my other ID and went to print but it won't let me sign in it says my u...

Shippo down? OR Canada Post

Keeping getting this message when trying to purchase shipping labels "Unfortunately, no rates have been found. Have you already activated some carriers in your Carrier Settings?If you have problems, please let us know at info@goshippo.com – we would ...

cpc shippo problems

anyone else having a probem creating a shipping label with shippo for an ebay sale.?I printed one yesterday and today shippo says i dont have any active carriers:(lol shippo is not reliable

Resolved! Canada Post not showing up as shipping option on Shippo

Hi there, I recently created a Shippo account and then created a Canada Post business account. My Canada Post account is connected to my Shippo account (I don't have the metadata). It shows it as active. The issue: anytime I go to create a label, it ...

How can I cancel Shippo for Ebay

Is there a way of cancelling Shippo. It does not work, never has and have not received any satisfactory help from Shippo. I want to be able to revert back to Paypal shipping but every time I print a shipping label from Ebay it takes me to Shippo. Tri...

Printing Shippo Labels for US/Intl

I'm not sure when this was updated but just noticed today when processing a shipment in Shippo. See below. In the past I have always included 1 copy of the shipment label and 1 copy of the customs invoice for shipments going to the USA. For Internati...

Resolved! Shipping with Shippo

I printed a label on March 16 on Shippo but Paypal has not paid Shippo for my label. Will I be able to ship my parcel without Paypal paying Shippo or will I have to wait until Paypal sends payment. I am concern my buyer will cancel or that it will ef...

Shippo Labels

Has anyone else been having issues with Shippo labels printing on the first attempt recently? I've had 2 of 3 not print in the last 3 days. If you wait awhile and re-attempt seems to go through no problem. Does not seem to be a duplicate charge being...

Shippo = Nothing but Problems

Since signing up with the Shippo service I've had constant issues. Shortly after I began using the service I discovered that the site was not pre-populating all the fields it once did. Shippo staff had no answer beyond whatever form response they had...

'RETURNS

I rarely use Shippo, but this seems useful.Apparently we can now generate return shipping labels even if we did not use Shippo for the original transaction.This makes Shippo the service of choice when we are making a Return Shipping Label for a US cu...

Name and Address differences

Has anybody else noticed that the paypal payment names/addresses don't always match the names/addresses imported to Shippo? I know the old rule was to always ship to the exact PP address, but what are you guys doing with the new system? Are you check...

Is Shippo Workng with Canada Post

All: Is this service even working??, have tried for 2 days and keep getting a error. My Canada Post account is active as far as I know, I can log in successfully with EST. If I go to the Shippo settings it shows as Active and my EST ID number is ente...

SHIPPO

I refuse to send my articles sold to a department called Shippo....I find it juvenile and ridiculous....an insult....as far as Canadians go, many will turn to Kijiji...Shippo equals Kindergarten...

Problem with Shippo and DHL

A warning for anybody using Shippo to create DHL shipments. Check over all your invoices. For the past 4 months I have been getting overcharges on random shipments. The packages I ship are sometimes 1-2 pounds, but DHL will bill me for 40-50 or even ...

LOL...Just Wasted an Hour Trying To Create a Shippo Label...

I should have known better...I connected all accounts...Ebay, Paypal, Canada Post....and just when I was looking foward to create my first label!.... There was an error processing your shipment. Please make sure all required information is provided a...