Shippo Central

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Shippo Webinar Replay

Thanks to those who were able to attend! The Shippo team was really pleased with the turn out and is looking forward to doing more engagement with us in general. For anyone interested in a replay of the meeting it's on YouTube here: https://www.youtu...

Ship Indictment Issue: visual aids

So, I had another Shippo inducting issue. It reaffirms my belief the problem is not necessarily with Shippo but with postal counter employees who haven't been adequately trained in how to accept a Shippo-originated parcel. I always use the same posta...

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Not using Shippo

Thank goodness I don't rely on eBay sales for my livelyhood. I just spend 3 hours (and 2 trips to the Post office) over the course of 3 days to get a item I sold for $10.00 on eBay. I created a CPC label with Shippo on Sunday Evening (item sold on Su...

"you just paid Shippo $28.85" Just popped up on my phone and I didn't do anything.

Okay so I've been using the Shippo service to print out my labels. I noticed tonight that Shippo automatically removed the $28.85 CAD funds from my paypal account. I'm kind of confused as to why this was automatically billed to my account?Any help wo...

Resolved! Shipping to the USA via Canada Post with 3 copies of invoices?

Shippo tells me to attach 3 copies of commercial invoices with my package. I never had to do that in over 10 years shipping via Canada Post. Is this as I believe a mistake ?

Resolved! New shippo user with questions

I printed my first label with shippo this morning. Luckily for me I hadn't sold anything since the new platform has been mandated ;). Most importantly, I was able to print it, so I'm feeling OK. My observations/questions for those of you who have pri...

Shippo Problem

I used SHIPPO for the first time today, carefully adding dimensions, weight etc. When I printed the Label my weights were not as submitted and the value of the items had changed (this is transferred from eBay). Is this one of the ongoing problems wit...

RETURN SHIPPING LABELS

One of the ongoing problems sellers have with non-Canadian sales, is that in a Dispute we are often required to supply return postage. Within the US (and within Canada) this is not a problem. The seller can send a USPS/CPO label to the buyer and if i...

My First Shippo invoice - no surprise

Well, my Shippo charges finally came through my Paypal account (from my first experiment with Shippo), and no surprise, the accounting is lacking. Aside from not billing me when I actually bought the label, which is a real inconvenience, the one thin...

Resolved! Shippo can't pay with paypal balance?

So, being forced to use this convoluted thing like everyone else and when I try and pay with paypal it only says I can use bank or credit card, no option for paypal balance, is it just something in my profile or is this how it is for everyone?

Resolved! Questions about Shippo

I have never received an email from eBay about using Shippo. When I have seen all the problems mentioned on this board about using it, I have kept using Paypal. I have the following questions: Is Shippo going to be mandatory? What are the advantages ...

Cannot Logon to My Shippo Account

Dear ebay management...please ditch this useless Shippo platform!I've not even attempted to print a label yet and I'm already fed up with it.Strike 1. I went through the registration process as requested a couple weeks back...Shippo would not recogni...

Resolved! Shippo! Charging USD instead of CAD

For all those who are trying out shippo, is there an option for them to bill in CAD instead of USD? Simply put, i created a label last night and it gave me CAD amounts. I chose the $9.25CAD option. However, after I created the label, in the unbilled ...

Made label on Shippo Canada post wants alternative payment info

Hello Guys yesterday i created a label on shippo to send a item to ontario. Label printed off fine all is good until today i take the item to Canada post and they want me to provide a alternative payment method and pay counter rates. I have contacted...

A couple Shippo / Paypal shipping questions

I probably missed the memo, but found out today that Shippo is the new default through Ebay......Set everything up, linked my Paypal account, fumbled through the unfamiliar Shippo layout and managed to print my Small Packet label. No confirmation e-m...

shippo billing?

Shipped our first item with shippo yesterday.. Payed with paypal. Paypal shows nothing yet for this shipping transaction. Does shippo bill monthly or something like that? Also ebay does not show the item marked as shipped automatically as was promise...

Resolved! More Shippo Questions

Just when I was getting comfortable with Snap Ship I was blocked out so I used Shippo.The label was created before I was aware of what was happening because I can't see anywhere I was charged. Also, Expedited to the States was less expensive than sma...

Shippo Compared to PayPal shipping

After four days of working with Shippo tech support to get several bugs worked out I have done a comparison time wise between creating labels on Shippo versus creating labels on PayPal. two. Know that 95% of my shipping is to the USA via Expedited Pa...

Answer from Shippo re billing method.

Not really happy about this info that I received in an email from Shippo: "In terms of the billing of your PayPal account that will happen once a week or once you exceed $100 in label purchases, which ever comes first. Please let me know if you have ...

Resolved! Shippo does not show a light packet option

I was curious so I set up a shippo account. I imported the CPC file so it could be one of my selected carriers. It does not show a light packet option, so that tells me it will not be available?

Shippo - no light packet-temporary discount on small packet

Light packet is still available if I print a label through Ebay but according to a message that I received from eBay about trying out the Shippo platform, Canada Post won't be offering light packet anywhere other than at the post office/outlets. But ...