eBay Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

False item location

mimb5129
Community Member

on ‎07-24-2019 08:16 PM

I purchased an antenna rotator and it was important it take about a week to receive the item. So when  I looked for a seller I check if the item come from north America. The item location said USA. Perfect I ordered. It taked many days before the shipping began. I contact the seller who said the item was shipping thru Ebay GSP. I began to investigate to see the seller was from Israel and the item was coming too from Israel. At the end, it take two long weeks for the shipping.

It is not the first time I get this problem. Another time the item location was Canada and the tracking said me it coming from China. The shipping time is an important factor when I buy.

Thanks.

Kudo
0 Helpful
Answer
View Entire Topic
brettjet38
Community Member
‎07-24-2019 09:28 PM

Report item

 

Report Category (select) Listing practices

 

Reason for Report (select) Other listing practices

 

Detailed Reason (select) Item location misrepresentation

 

Press Continue

 

https://www.ebay.ca/pages/help/policies/item-location.html

 

Policy overview

Sellers must be clear and accurate about the location their item will be shipped or picked up from. We don't allow false, inaccurate, vague, or misleading information about the location of an item in the Item location field or description. When listing items for sale, sellers are expected to provide the city, province, and country of their item so shipping charges and delivery times can be accurately calculated and communicated to buyers.

Also, if there is a location stated in the item description, it has to match the location in the item location field.

Make sure your listing follows these guidelines. If it doesn't, it may be removed, and you may be subject to a range of other actions, including limits of your buying and selling privileges and suspension of your account.

 

Not allowed

  • Giving an incorrect item location. For example, indicating that the item is in Canada when it is actually being shipped from China.

  • Inaccurate, vague, or misleading descriptions (the city and province or city and country don't match)

    • Beijing, United Kingdom

    • Hong Kong, United Kingdom

    • Worldwide, Singapore

    • Direct from manufacturer to, United States

    • Somewhere in Ontario, Canada

  • A location in the item description, if stated, that doesn't match the item location field.

  • Inconsistencies in return policy versus item location resulting in higher costs or confusion for buyers.

Ask a Question
Top