Multiple Different Lists Are Gone

[drennon007]

So something has recently changed on eBay.ca. I used to be able to see all of the different items I was watching on various different lists consecutively. Now all I can see is my Watch List. Does anyone know how to get this back. eBay Customer Service is not being very helpful.  

[virtualsam]

I also get this issue: I have several custom lists and I can't add products in them anymore. I can only add stuff to my Watchlist:

SOLUTION:

It's a website issue - if you can't see the dropdown menu for your lists, clear your browser's cache. I tested with a new browser session and it worked again:

Pro tip: If you have multiple active sessions on other websites and don't wanna login again in all of them, simply flush all ebay's cookies individually. Once it's done, login again on eBay. Works like a charm. 😄

In Firefox, the option is here:

Firefox > Tools > Options > Privacy & Security

 Enjoy!

[oldbroadangela]

I have tried everything. The above only makes it possible to add items to a specific list but doesn't allow you to open your list for reference or editing. There is nothing on any IE/WIN10 or Android pages for the lists to find. Virtually all other shopping sites have a link to Wishlists but not Ebay.ca! It is so frustrating that one searches for what seem for hour for a way to bring up my various lists. 🤔😫🤬

[kh-leslie]

Hello Everyone,

Due to the age of the thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thanks for understanding!​​​​​​​

[momcqueen]

Can you see it like this on your account? The pages have been changing lately. I'm viewing this from a desktop. Nothing significant has changed with this page view on my not-recently-updated-version of the iPhone app. 

Halfway down the page allows you to rearrange your items under Watch

[virtualsam]

I too have this problem: I have many custom lists and I can't add any products in them anymore. I can add stuff to my Watchlist.

SOLUTION:

It's a website issue - if you can't see the dropdown menu for your lists, clear your browser's cache. I tested with a new browser session and it worked again:

[edubb101]

I'm having the same problem.  I use the wishlist and I cannot find a way to access it.  I used to click on my ebay summary and there would be a link on the left side but it is no longer there.  My work around is to add any item to my wishlist and once I do this I can click on the "added to my wishlist" link.  It's a bit of a pain but it works.  Remember to delete the random item off of your wish list unless you actually wanted to add it.

[drennon007]

Thanks for the help but it seems that my Wishlist is gone as well. Every time I call eBay I get some foreigner who really isn't much help. Is there a specific number that I can call to actually get someone in North America.

[momcqueen]

No, but if you call during regular business hours you stand a better chance of being connected to someone at the call centre in Utah. Or so it used to be.

[momcqueen]

Uh, scratch that. I can’t even get to my Watch List from the Classic desktop site. I assume there are technical difficulties tonight.

[momcqueen]

What lists? Collections?