Serious Bug - GTC Auto Relists are Losing Pictures

If you have Good-Till-Cancelled fixed-price listings that automatically renew, there is a serious problem for the last 3 days. Listing thumbnails seem OK, but check the actual page view. Your photos are missing!

Partial workaround exists for single-picture listings. Simply edit the listing and resubmit.

However, if you have multiple pictures, the above workaround only restores the main photo. All others are lost. Now go find them, or re-scan them, or re-shoot them. 

Wasted time and serious sales impact!

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Serious Bug - GTC Auto Relists are Losing Pictures

Update: Seems like the bleeding has stopped. However, check listings renewed in the last 3 days to see if photos have been restored. What incompetence from such a large company. Shameful!
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Serious Bug - GTC Auto Relists are Losing Pictures

Interestingly Ebay appears to have removed the prior thread on this problem.

 

I have lots of GTC listings ebay has suddenly removed the photos from.  

 

In some cases all 12 photos have been removed.   

 

In other cases, the first photo has been left, and all the others have been removed.

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Serious Bug - GTC Auto Relists are Losing Pictures

tyler@ebay

 

There was some discussion of this in the Wednesday chat today.

 

https://community.ebay.ca/t5/Weekly-Chat-Session/June-27th-2018-Weekly-Session/m-p/404796#M6662

 

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