Why is it that EVERY time I sign into eBay, when I enter the CORRECT username and CORRECT password, It's ALWAYS INCORRECT?

2010aric
Community Member

I have had to reset my password 7 times this year so far, and It is getting very frustrating! Unless my password and information is saved on my page so that I can sign on immediately, I ALWAYS end up resetting my password. I can barely remember my passwords anymore because I have changed it so many times. What is the point of having a password if you have to reset it EVERY time a person logs in?

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Answers (1)

Reset your password 7 times?  Wow.  How many times have you deleted your cache and cookies (temporary internet files) and restarted your computer?  That often fixes little quirky things like this.

 

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