Forum Posts

Resolved! Adding New Shipping Address but it keeps saying “BC” is invalid

The address is for in BC but no matter what I type it keeps saying it’s invalid; I’ve tried “BC”, “B.C.” and “British Columbia” but nothing works and it always says “invalid province” when I type in province, how do I fix this?

Resolved! Editing Listing Settings

devon@ebay I noticed this last week. Wasn't sure if it was a temporary glitch or a new permanent change. I am no longer able to click on preferences to update/modify postal code and returns policy. Promoted slider tab below still works fine. Preferen...

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eBay Global Shipping Theft

I just had an experience where a valuable vintage stereo receiver purchased through the GSP was shipped from the seller in California to the Erlanger distribution centre, signed for and then after a few days of delay, deemed "oversized" and would not...

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Father’s Fay Promotion

I recently viewed a father's day promotion on the eBay homepage that stated if you purchased a pair of shoes covered by Authenticity Guarantee you'd receive a free shoe cleaning kit. Moments ago, I also received a push notification from the eBay app ...

eBay problems and concerns

Hi All, I am getting quite concerened with the many problems with the eBay platform as of late. Add the fact that these community boards and update pages seem to significantly harder to use, and seem to be very infrequetly visited by any eBay employe...

eBay just sent me my Dec 2006 invoice notification via eBay message and email??

Time travel is apparently real.In my email and my eBay messages was my Dec 2006 Invoice notification.I clicked the "see invoice" link in the ebay message, and it took me to the 2006 invoice!! The real one from 16+ years ago. When the eBay billing add...

eBay international sites

Anyone else have issues accessing the eBay Intl sites? The link for international sites is no longer active. Current error message when following up with a message received:Maybe cross border shopping has been cancelled on eBay? -Lotz

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Scam seller

How do I get actual help? A seller is refusing to ship an item, it shows as paid but they are of course claiming I did not pay. They said they cancelled the order, but according to eBay it's on the way.

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relisting issues

Is anyone else having issues with relisting ? , I went to relist my items and i managed to get 5 relisted and after that when i clist on the relist button , i get a white page with grey squares & rectangles where there are supposed to be words and pi...

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About items recieved

Can someone create a button to delete items we have received I order a lot of the same products so it's hard to keep track of everything ali express has that button makes it easier to deal with my items

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The eBay Canada Posting Form Not Working Correctly- shipping section faulty

The shipping section on the NEW listing posting/revise form is not working properly. Specifically, the SHIPPING section were you enter the product weight and dimensions DONOT ALLOW you to switch from KG to LBS and measurements can only be enterred in...

Can't add notes to my purchases or watchlist items

For about the last six weeks (since mid-February 2023), I have not been able to add notes to my purchased items or items on my watchlist. When I click on the "Add note" link, type my note in the text box, and click on "save", the text box goes grey a...

Expedited/Xpresspost USA are missing as a shipping option.

devon@ebay Has anyone recently noted when creating NEW listings that Expedited/Xpresspost USA are now missing as shipping options for USA shipping on dot ca? The default option now appears to be tracked. Due to size Expedited/Xpresspost can be the on...

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Resolved! Listing tool problem

For 4 days now I have been getting eBay's "this is embarrassing...listing tool not working" message when I try to create a new listing on eBay.ca. Customer support claims a problem report has been filed, but 4 days and nothing. every time, it is plea...

Sign In Problems

For the last 2 weeks I have been unable to sign in to my account on my main workstation. I get the error message "We ran into a problem. Please try again later." It does not seem to be a password issue, and I tried changing my password anyways. Oddly...

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Pictures on all listings cut in half

All of a sudden, now when I click on any listing when it comes up the items picture is cut in half and the picture box is only half full. In other words if I look at a dollar bill for sale when I click on the listing the picture in the ad only shows ...

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