Forum Posts

Items in the card not shown on app

I pay for my orders only through from my mobile app, but i like to use desktop for searching items. On my desktop computer I searched and add items to shopping cart but when i looked at my mobile app those items do not exist in shopping cart.I'm sure...

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Canada to USA shipping displays "Free Shipping" event if I enter an amount.

Hello, I'm new to selling on ebay and I'm located in Canada I've sold a few items and I had no issues at all but today when I try to create new listings and add a "Canada Post USA Letter-post" shipping option, It always displays "Free Shipping" for U...

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Problem with listing.

Hello,For the last three days now, whenever I try to list my new items I see the following: "Well, this is embarrassing.We're sorry, but the listing tool isn't working right this second.Please try again later." Is anyone else also having this issue o...

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Technical Glitch, customers end up buying doubles and tripples of the same item

This has been happening for a month now.customer put items in their carts, then on checkout they are processed twice or thrice. meaning the customer ends up with 2 or 3 multiples that they didnt ask for. and then i need to cancel the excess maually.e...

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Buyer's note to seller after a sale.

Hello,I cant find where to reply to a “buyers note” that occasionaly appear on the “magage all orders” page. It would be nice if the buyers note is attached to my reply, or is my only option to contact seller an explain that I am replying to a note h...

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eBay App Issue - iOS

Hello,Today, when I go to any listing, I cannot see the Item Description. It just says “Item description from the seller” and there’s nothing to expand to see the actual item description. This occurs even after closing the app and reopening it, and o...

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ebay account temporary lock

Sorry. My ebay account is temporarily locked. They do not provide an apportunity to chat. i tried to contact them on phone but it was very difficult. Does anyone know a way to unlock it? or any apportunity. i'm not Canadian or USA. i'm from Sri Lanka...

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Ebay wants my I.D. due to address change?

Have been on Ebay for years but recently moved, had to put ebay on hold for three weeks and once I changed my address on ebay I received a message that requires photo I.D. in order to continue. Problem is any photo I.D. still has my previous address....

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Fedex shipping on ebay labels

Hello! I was pleased when ebay introduced this option and was glad to offer it as one of my shipping options. However, I was only able to use it a couple of times and now it has disappeared. I have spent hours on the phone with customer service and e...

Customizing Packing Slips

@flipistics wrote:1. Although the tax tables are non-functional now, I still see my tax number displayed on every listing and the tax table section under shipping and payments on some of my listings (but not all apparently). Is this going to eventual...

Page views

I haven't been on eBay in a while. When I did post an item for auction I did notice some considerably changes. And I wasn't very impressed with the new format. In particular, when I go to my auction page there is no way to look at the number of views...

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Here's a Fine Example & Proof for all of you; that Ebay is a decent platform!

After three months of frustration, he approached CBC.see:https://www.cbc.ca/news/canada/ottawa/ebay-camera-refund-return-policy-1.6479463"Contractually speaking there's not much there for the seller to do because eBay's left it so ambiguous and hasn'...

OMG!! ebay is showing AIRMAIL transit time to Australia for SURFACE MAIL!!!

Hello. I sold a duvet set to Australia today and the buyer chose Canada Post Small Packet Surface mail as their shipping choice (Small Packet Airmail was also available). Whenever an Australian customer chooses surface mail, I contact them to make su...

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You've exceeded the number of requests allowed in one day. Please try again tomorrow.

"You've exceeded the number of requests allowed in one day. Please try again tomorrow." Has anyone else been getting this message when trying to search on eBay? We get a blank page with this message across the top. Tried to do a screen shot but could...

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WARNING: You can’t get $ back for Canada Post insurance claims on labels purchased through eBay

I sold an item, printed a Canada Post label through eBay, the item arrived damaged. I filed a claim with Canada Post and they approved it. The money was credited back to the account that purchase the label…turns out, that was eBay. So eBay got the re...

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eBay.CA is giving me lots of errors

Search gives random errors. Clicking on items found in a search returns an error message that the item can not be found. Attempting to check on items purchased or sold gives me an error message. *sigh* Ralph must be visiting....

Resolved! 3rd and 4th anniversary badges received on same day

Weird...I don't recall ever being told I have some kind of Community Member Anniversary badge. On the 22nd May I got two; A third year as a member, and a fourth year. Both for the same thing, two different years, got both on the 22nd. It looks like I...

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Item views at 0

I've always been able to see the number of viewers of the items that I post. I only post a few items at a time, but now the view number is 0 on my items. Is anyone else having this issue, and do you know why it is happening.Thanks so much for any inf...