Community & eBay Site Issues

Error "Oops, something went wrong while processing your request." while changing username.

I have been getting this error message for the past few weeks now when trying to change my username. I've spoken to over a dozen customer support employees about this issue and not one of them was able to solve this problem.I have also opened up a ti...

Unable to leave feedback as a seller

Are any other sellers having issues leaving feedback? I am unable to leave feedback since last night, so far its only 2 orders. See picture.

Search and how it works NOW!!

tyler@ebay I'm in the process of listing an antique book so I did a quick search and saw some very "interesting" results. Search terms I used were as follows: "vintage edition vanity fair nelson""vintage edition vanity fair nelson book" . Another sel...

Item was delivered but the link from Canada Post update, states that it was not? Thank you!

Item had been delivered and the buyer has left reviews, I have been paid, but the link from Canada Post states, that it is not out for delivery and gave a date of Jan.27/22. What now??? How is this fixed?? Thanx !

Relist and Sell Similar Option

Anyone having issues currently using either of the above features? When I try Sell similiar and modify it will not completely send. It does create a draft but that too is unable to send to ebay. Just get the dreaded spinning wheel. -Lotz

Resolved! Listing Today. US & Int = "Shipping cost cannot be calculated. Please enter a valid postal code."?

Hi. All of the sudden I'm getting this error msg on new listings I'm putting up. "Shipping cost cannot be calculated. Please enter a valid postal code. It comes up when USA or Int buyers check the calculated shipping costs. the cost of course doesn't...

Resolved! Shippo Logon Jan 20,2022 10:50 AM MTN

Just a headsup for anyone trying to process packages (Jan 20, 2022) using Shippo. There are currently ongoing issues they are working on to resolve. Status page shows up to date details. Degraded Web PerformanceWe are currently experiencing issues wi...

why is ebay so slow last few months? takes 90 sec to 2 min to load one page!?

on my ebay seller page, takes forever! so frustrating, no viruses on my pc. I run Mozilla and Windows 10 home 64 bit. Been so slow last few months.

Items with quantities selling glitch

Sold an item earlier this evening(Rewind). Interesting glitch displayed. Original item listing was for 3 units. Listing page shows 2 items sold in the last hour. Click on the details and only 1 has sold. Screenshots attached. (None have ever sold in ...

ENDLESS requests to "sign in" when already signed into the site!!

Customer sends a question, you go to answer it, asks you to sign in again.Customer from another country sends a question, try to respond to it, Ebay dumpsyou into that country's site, you have to sign in again, even though you NEVER LEFT Ebay.Oh, and...

Send a message

tyler@ebay In attempting to respond directly with followup to the weekly discussion you no longer have the "Send a message" link attached to your name. If I try sending directly from send a message, your name is not available. -Lotz

Resolved! Item disappeared from purchase history?

So an item I purchased in July is no longer showing up in my purchase history. It is as if it has vanished even though the estimated delivery time still has a couple days left. It's a good thing I keep all my ebay emails until I receive my stuff beca...

Resolved! Can we get notifications from the Community here? Also can we access it from the app?

Hello,I just wondered if there was a way to get notifications from the community if someone replies/asks a question etc. I always get emails and/or notifications when selling or buying but never from the Community.A few times someone has asked a ques...

Manage payment and SIN

Hello tyler@ebay: On several occasions you mentioned that the Canadian Sin number is not required to apply for managed payment, but if I do not give it to Ebay the application does not allow me to continue and submit. What can be done?

Privacy Information Request - Passport of Driver's License??

I recently received a request from eBay for personal information which has nothing to do with selling, specifically my driver's license or passport. Since eBay already has my banking and credit card information, and I've had an account for 11 years, ...

App changes

Here we go again! There must be someone at eBay whose job it is to come up with ways to make things more difficult for everyone. It's the only way I can think of for there to be so many useless changes that are of no benefit to anyone and simply make...

"Jump to first unread post in a topic" not working on Community forums?

Is anyone else experiencing this? It hasn't worked for me for quite some time now (months?) and thought it was just a glitch that would be fixed, or maybe they were doing maintenance on the board or something. But I haven't heard anyone else complain...

I have to keep signing in from one page to another?

Why does Ebay ask me to sign in every time I go to another page for ex. My Ebay to Watchlist. I'm asked to sign in twice. This has never happened before. Has something changed?

Resolved! Today had trouble coming to the Community, new authorization message. Anyone else?

Testing to see if this works. For some reason took several attempts to come to the community section here. There was a consent message but then it would bounce me out. Guess I'll soon see. Anyone else having this?

Can't See Orders/Sold Items

I've been trying to check on my orders page for about 20 minutes now. Keeps saying "oops something went wrong". Anyone else??

Ebay can't handle the trueth

Your post: "This is Ebay's fairness and how Ebay lets buyers talk to us sellers !!! 11-08-2021 04:39 PM Common sense what you lack , this guy Emailed me thsis and you dont remove his feedback??

Filtering not working on ebay.ca.

I'd like to report a bug on ebay.ca. Problem does not exist on ebay.com. BugWhen you filter model railroads & trains by HO gauge it lists other scales as well. I have tried in Chrome and Firefox. Both are up to date. I am logged into my account. All ...

How do you get to speak or correspond with ebay for help, I cannot get past set responses

Service nightmare.

What is wrong with eBay!? Unable to bid or make an offer. To find an answer to a problem ends in a continual loop to useless information. Chat bots do SFA to fix a problem and there are no live agents to talk to.....(another way of making positions r...

Bugs in the selling software

I use Windows 10 software and have constant problems with your selling software. It will only partially save a draft after waiting half an hour. The cancel button does not work and I am forced to close the program. I give an extended desription of th...

Gallery Plus Fees

Just noticed ebay has been charging me the gallery plus fees of $1.13 Canadian on my listing even though they are within the pottery glass and antique categories that are suppose4d to be free.. Not sure who or how to contact anybody without spending ...

Removed of Scale Sub Categories in Model Railroad Listings

Good day,Currently there are 1,039,484 Results in the Model Railroad listings that as of this day is one category. Scale trains cover up to 7 different scale that you have removed as a search perimeters and greatly disorganize a system that was worki...

Please reinstall antique photography categories

I am very dissapointed with the shift to minimalism in the category of photography. Essentially type of photography such as ambrotype, daguerreotype etc have dissapeared rendering selling and search more complex for nothing. Why did you chose to do s...

Resolved! listings aren't showing up

I recently posted around 50 listings and none of them are showing up they say there active but there not even if some one seached for them i also if i copy and paste the title of the listing and it still doesnt show what do i do i cant make contact w...

Change of country or region from eBay is GREYED OUT!

Hello Everyone! I am having issues for changing from Canada to USA country or region. I registered the eBay account 4 years ago in Canada and now 99% of my inventories are sold to USA. The problem with that is I always have to pay extra 0.4% internat...