User to User Help

ship back date not received from ebay?

I requested a return Mar 1st for an item I bought Feb 18th. Seller approved the return and the money was sent back. But I never got a ship back date? Where is this notification supposed to be sent to? I really don't want to miss this date but I genui...

pardon our interuption

Received this message and it locked me out of helpPardon Our Interruption...As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen:You're a power user moving through this websit...

Resolved! whats happening

What is going on here. I recieved payment for an item, totalling $51.40 after fees(incl. Promoted listing). Im then charged $26.65 for shipping (was supposed to be $19.88). Then I recieve my payout (which is pothetic after ebay takes their cut, but t...

Cannot generate a label

Can I just go down to Canada Post and ask for a label? I am so confused. Please someone explain to me the process to go through so I can mail this person in United States the coat they bought from me. I would really appreciate some advise, direction!...

Hi How do I delete a feedback

Hello I missread a sellers ad and then dicovered it was not for the item I wanted but a service to repair, I contactedthe seller the next day explained the situation and request for a refund. The next day the seller responded that they would not refu...

e-Bay Refunds

Hello members. Robert here. I am in a quandry. I am in the process of refunding a customer for an item which they did not receive. However when I go to my Payments tab it requests that I pay by credit card. I do not wish to do this because I do not w...

Sellers frustrated at item not as described abuse.

Ebay has problems with both buyers and sellers who will try take advantage of policies and buyer protection. Sellers need more protection from Ebay when buyers claim item not as described which puts the seller at a disadvantage to pay return shipping...

Obtaining a discount for an incomplete order.

I recently purchased a repair kit. However one of the items is not with the rest of the order that was received. We decided it was not an immediate problem because we thought we would just re-use the old part in place of the missing part.It turns ou...

Cannot verify my bank account

I did everything suggested to switch to a new bank account. For some reason, none of the information that I've inputted for either bank account can be verified. I've called for help twice and both times, although the team members tried their best, th...

eBay policies on license plates

Ebay's policies about selling license plates: Government-issued IDs, passports, birth certificates or license platesCollectible license plates are allowed as long as they are expired and at least 3 years old or as allowed by law I see a lot of licens...

Recent ebay changes as a seller

Hey! So today I guess there was an update of some sort for quick listing or something. My issue is twofold; I used to be able to choose between kg,cm and lbs,in but now i'm hard stuck on lbs,in.Second issue is with the new "Create Policy" feature, it...

Please verify yourself to continue

JUST TO SIGN OUT?A CAPTCHA TO SIGN OUT? GET A LIFE EBAY

"Redelivery scheduled for next business day"

So I placed an order for a few things and everything I seen about "redelivery for next business day" says the customer scheduled for redelivery, but I didn't reschedule for my deliveries. Did I get scammed? Why is my packages not arriving??

Help identifying a hallmark stamp on an old antique metal pitcher.

I thought it might be maybe Gorham or E.G. Webster.I think it is silver plated repousse copper.The portrait face is throwing me off. The lion also? UGH.Can you help?

Overcharges?

Hello EveryoneI am having an issue right now with what I believe is overcharges from eBay and wondering if anyone else is or has experienced the same. Please bear with me while I give you the background info.Sold an item yesterday for $324.94C. Great...

Listings translation

Ebay translates listings titles. I hate that. If its in french, leave that way. If its in english leave that way. Any language, just leave it.I tried to use the app instead of the web. And there was the option to stop that. But I'm stuck with the fre...

i ordered two items and im having issues with one

i ordered two items one is fine however the other had no confirmation email it shows up nowhere on my ebay account or recent purchases but i was still charged for it

Item still in my cart despite having paid for it

Has anyone had this issue? I won an auction today, and received an email invoice for payment. I paid using that invoice. The transaction goes through and it now shows up on my "Purchases" on "My Ebay" as being fully paid for. HOWEVER, it is also stil...

Shipping from Canada

I used to enjoy listing items for sale on eBay. After a number of years, I found more treasures that I thought was time to give others a chance to enjoy so I went back to eBay.Now I am finding it a tedious & frustrating experience to try to list an i...

Resolved! Can I use a box as a packet?

Hi all! I'm sellling something in a 14 x 14 x 14 box (this one to be exact) and it weighs 0.191 grams which I put in as 200 grams since four digits aren't allowed. The cheapest label is the "Canada Post Tracked Packet USA", am I allowed to use this o...

My order have been dropped off at the local postal office instead of address I indicated.

My order have been dropped off at the local postal office instead of address I indicated and marked order as delivered. Local post office returned the package to sender and nobody knows why. Now, because it's marked as delivered DHL, PostOffice and e...

Resolved! China dropshippers claiming product ships from canada

I've recently made some purchases and 4 out of the last 6 sellers lied about where the product is located. 3 were in China and 1 was dropshipped from Amazon 3000km from where item location claimed. When I try to contact eBay it's thousand click maze ...

Long shipping Delays

HII know this order is being delivered, but I must say eBay-international, not only do they charge a lot for delivery, but they take an enormous amount of time for the package to be delivered. I am not satisfied with the shipping delays. Because of t...

Japanese makers marks

Can anyone translate these marks

WHY can I NOT get in contact with ebay? VERY FRUSTRATING

I have NEVER seen such a poorly designed Customer Service department.The ONLY option given to me to contact a representative was by phone. So, I bit the bullet and called. Finally, after TWO HOURS ON HOLD, I gave up.So, not only was I frustrated that...

Abusive feedback. Very upsetting.

I was looking thru a Sellers feedback and read this ..."Dumbass Canadian can't even understand english but wants to sell something in the USA". .. Wow. I've seen some really harsh feedback over the last few years, is this the New eBay platform?

how do i no if spened

every time i order something this month i pay and them money comes right back into my acc can you tell me why and how to fix it thanks

Selling a similar item

So I have been doing listings on my I-Pad for a long time now but recently have had problems.When I click sell a similar item and fill out the new listing the listing switches back to the original listings title.It will have everything else right but...

Non shipping of paid item

276170753738 is the Ebay transaction number Purchased several pieces of Thomas the train. Seller never shipped items. When I try to initiate my refund I get a message that seller does not allow returns. Don't want to seek a return just a refund for a...

Adding extra insurance and signature to shipping label

I do not see how this can be done when I go to the "get shipping label" page. Comments on this topic from the past seem to be a few years old. My item is a bit more expensive than usual ( over the $100 mark ) and I wanted to add more insurance. Thank...