User to User Help

Account Suspension - Ebay Support

So, my brother created an eBay account recently to purchase an item. The transaction went smoothly, everything was great. Then 3 days later he gets a notice that is account has been permanently suspended due to security concerns etc etc. He tried to ...

Resolved! access to a single watchlist?

HI,I am sorry for this silly question but i am at a loss at the moment? i have more than one watchlist i have just noticed one of them shows full.how can i gain access to the specific watchlist in question to clear some stuff out? Thanks map45

Resolved! How to change item's price from Canadian dollar to US ?

I am in canada and selling my stuff in C$ but I've listed some items in US$ so that they appear on ebay.com as well as eba.ca I am trying to change one of my listing, which is in C$, to US$ but cannot find a way to do that. Do I need to start from sc...

Resolved! Can't get back to the simple listing form

Hi.I can't see how to get back to the simple listing form. I had a non paying buyer and I let it go through the unpaid item case. I didn't want to have to retake pictures again so I chose the relist option that was on the closed case with the item in...

refund

call me plz

Seller offers to give partial refund. What should I do?

Just last month, I ordered an item listed as a SNES classic. I paid 79.33 US for it. I hoped I had gotten the legit system for that price, until I tried using it for myself. It seemed more like a bootleg system, according to a video that I wish I had...

trying to find a certain vendor

This is a one in a million chance, but, does anyone know who this vendor is - he operates his shop in Egypt - i think he has a shop in a mall in Cairo - may be called "the Mall" - he sells antique crystals and bobeches and lamp parts [amongst other t...

Overview page

Hi. Can someone tell me how to get that My eBay Selling Overview page off. I hate it. I want to go back to the My eBay All Selling page, but can't seem to get there. Please help.

Resolved! Shippo is charging more than buyer is paying for shipping label and no discount

Hi I have noticed with 3 of my USA sales that the Shippo postage label I print charges more than what the buyer has paid for calculated shipping cost. These are all light packet USA untracked air mail packages. This one I just printed was to Florida....

Help with Prada Shorts - Authentic or Fake?

Hi!Looking for some insight if these shorts I picked up are authentic Prada or fakes. I've been told on another forum that these are indeed MENS shorts, but I did get them from the Womens section lol. I've been checking online to findn similar tags b...

GPS and Pitney Bowes.

So i orded an item in ebay using GPS and Pitney Bowes( i live in Canada ). Few weeks later they tell me they couldn't deliver my item because my adress was incorrect or something like that, and it is going back to the seller. I try to talk to ebay cu...

Resolved! Will I get my selling fees back if I cancel a sale that a buyer asked me to cancel?

Hi I just had a Canadian buyer - who is also a seller ( I checked their account name) buy my item. They sent a message asking me to cancel saying they accidentally clicked on buy. They also sell some of the same things I sell. Lol. I have not cancell...

Refused Items... Where Do They Go

A shippment from North Carolina was refused at it's destination in Canada. It was allegedly sent back The dog's breakfast called Global Shipping required three couriers (Fed Ex, Pitney Bowes and Apple Courier) to look after one item. My inquiiries in...

Resolved! Canada post not forfilling orders....

Hey Guys New Guy Here!so Latly i noticed my shipping dates are drastically delayed from what the estimated shipping date is.... With most buyers ive come across this hasn't been a issue and they don't mind waiting the extra time.... But as a seller i...

Shipment from Australia

Hello,Estimated delivery date from Australia was Dec. 24 -Jan. 13 but still nothing. How long should I wait before contact seller?Kreseli

identify item

Hi I was wondering if someone could identify maker of this necklace seen one similar on E-Bay a few years back, cannot remember maker Thanks Kimberly

Ebay app not compatible for Android 10?

I just got a new tablet with Android 10 and there are quite a few apps that are not compatible including ebay.Does anyone work on this?I thought I would get into the 90's by having a modern tablet. Not really working out that way.

J'aimerais ça que se soit toujours en français car je ne comprend pas l'anglais Merci.

Dark Mode on Desktop ?

I use the dark (black) mode on the App version of eBay... I'm wondering if there is a way to access that on desktop as well? I can't find any information on this, I'm assuming it's on mobile only but thought I'd ask on here anyways! The white screens...

Annoying messages

Dear eBay. Please stop the annoying messages. As a buyer I don't need to be told to pay 5 minutes after buying something and as a seller I don't need to be told to send something 5 minutes after I've sold it. Have you ever heard of combined shipping?...

eBay seller lied and stole money from me?

Hey everyone, .. I can't believe the rollercoaster that eBay has been taking me through. The fact there is no Rea help I ca get for this blows my mind. I made an assumption I could get help but it seems getting help from eBay is extremely hard. I'm u...

eBay fees

Does eBay charge fees for help questions now? I just noticed a $33.42 charge on PayPal from eBay, and it doesn't say what it's for, but there is a link to eBay.com/help.

selling banned items

The seller is selling lynx coats but they are listing them as fox coats. This is a violation of the sellers agreement.

Resolved! Unknown charm symbol

Does anyone know what this symbolizes?

contact member

Hi,I want to know how to contact a ebay member.Thank you.

Feedback question

So I was trying to reply to a feedback that was left and some how I ended up hitting reply to it in the middle of replying the feedback that was left and I never ended up actually replying what I wanted to say apart from four words that didn't even e...

phone head set

a friend ask me for a head set that will plug into reg phone for home I dont know if thats RJ9 jack phone cord needed can sellers please help that sell them thanks he wants to plug into were receiver is. Thanks

Low offers

is sellers allowed to refuse low offers if my price is 75 they offer 50$ am I allowed to except it I want to make sure I am covered for frees on here ?

office 365

Hello if some one sells office 365 from 2018 or 2019 will they still work for 2020 0r 2021 thanks?

email content

Previously before the managed payments from eBay i received payment notification emails from Paypal, i could highlight the buyers name and address, right click and select copy among other options as in the screen shot and paste them into my label mak...