Forum Posts

Resolved! Shippo is charging more than buyer is paying for shipping label and no discount

Hi I have noticed with 3 of my USA sales that the Shippo postage label I print charges more than what the buyer has paid for calculated shipping cost. These are all light packet USA untracked air mail packages. This one I just printed was to Florida....

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Help with Prada Shorts - Authentic or Fake?

Hi!Looking for some insight if these shorts I picked up are authentic Prada or fakes. I've been told on another forum that these are indeed MENS shorts, but I did get them from the Womens section lol. I've been checking online to findn similar tags b...

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GPS and Pitney Bowes.

So i orded an item in ebay using GPS and Pitney Bowes( i live in Canada ). Few weeks later they tell me they couldn't deliver my item because my adress was incorrect or something like that, and it is going back to the seller. I try to talk to ebay cu...

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Resolved! Will I get my selling fees back if I cancel a sale that a buyer asked me to cancel?

Hi I just had a Canadian buyer - who is also a seller ( I checked their account name) buy my item. They sent a message asking me to cancel saying they accidentally clicked on buy. They also sell some of the same things I sell. Lol. I have not cancell...

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Refused Items... Where Do They Go

A shippment from North Carolina was refused at it's destination in Canada. It was allegedly sent back The dog's breakfast called Global Shipping required three couriers (Fed Ex, Pitney Bowes and Apple Courier) to look after one item. My inquiiries in...

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Resolved! Canada post not forfilling orders....

Hey Guys New Guy Here!so Latly i noticed my shipping dates are drastically delayed from what the estimated shipping date is.... With most buyers ive come across this hasn't been a issue and they don't mind waiting the extra time.... But as a seller i...

Shipment from Australia

Hello,Estimated delivery date from Australia was Dec. 24 -Jan. 13 but still nothing. How long should I wait before contact seller?Kreseli

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identify item

Hi I was wondering if someone could identify maker of this necklace seen one similar on E-Bay a few years back, cannot remember maker Thanks Kimberly

Ebay app not compatible for Android 10?

I just got a new tablet with Android 10 and there are quite a few apps that are not compatible including ebay.Does anyone work on this?I thought I would get into the 90's by having a modern tablet. Not really working out that way.

Dark Mode on Desktop ?

I use the dark (black) mode on the App version of eBay... I'm wondering if there is a way to access that on desktop as well? I can't find any information on this, I'm assuming it's on mobile only but thought I'd ask on here anyways! The white screens...

Annoying messages

Dear eBay. Please stop the annoying messages. As a buyer I don't need to be told to pay 5 minutes after buying something and as a seller I don't need to be told to send something 5 minutes after I've sold it. Have you ever heard of combined shipping?...

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eBay seller lied and stole money from me?

Hey everyone, .. I can't believe the rollercoaster that eBay has been taking me through. The fact there is no Rea help I ca get for this blows my mind. I made an assumption I could get help but it seems getting help from eBay is extremely hard. I'm u...

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eBay fees

Does eBay charge fees for help questions now? I just noticed a $33.42 charge on PayPal from eBay, and it doesn't say what it's for, but there is a link to eBay.com/help.

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Feedback question

So I was trying to reply to a feedback that was left and some how I ended up hitting reply to it in the middle of replying the feedback that was left and I never ended up actually replying what I wanted to say apart from four words that didn't even e...

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phone head set

a friend ask me for a head set that will plug into reg phone for home I dont know if thats RJ9 jack phone cord needed can sellers please help that sell them thanks he wants to plug into were receiver is. Thanks

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Low offers

is sellers allowed to refuse low offers if my price is 75 they offer 50$ am I allowed to except it I want to make sure I am covered for frees on here ?

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office 365

Hello if some one sells office 365 from 2018 or 2019 will they still work for 2020 0r 2021 thanks?

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email content

Previously before the managed payments from eBay i received payment notification emails from Paypal, i could highlight the buyers name and address, right click and select copy among other options as in the screen shot and paste them into my label mak...

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Glitch in payment

I have an unusual problem, I was attempting to purchase a set of headphones with a mic. When I clicked on to pay for the purchase, I got a red box saying it can't go through.Problem is I tried four (4) times, got the same message, so I stopped, and m...

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eBay Gift Card Scam

I think my wife got caught up in a scam just 3 hours ago or so, and we've been trying to reach Ebay via phone call, social media platform, and email, but no reply yet. Appreciate if someone can help out on the best way to reach out to eBay or the bes...

Custom fees

Does any one know if there is fees from Customs I was told if items are over 20.00 then yes but not sure on ebay policy:

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Led head lights 4- side 9005 9006

I looking for a refund from a seller. Buy this on Oct 13 2019 there is a warrenty of 5 years i am looking for a refund or a replacement.PS the seller dont want to replace the burn light he want me to paid 7 us dollars. I try to deal with the seller i...

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Seller is asking for more money via paypal for shipping fees, also I used paybright to pay.

I purchased some items via paybright for Christmas yesterday, and now I have a seller asking for more money for shipping and for me to send it through PayPal. I don't know what to do here and feel very frustrated because I feel like I'm being scammed...

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