did any one get a response from ebay

[litao]

I sent a mail to eBay HQ (CALIFONIA ) ON July 10th via a registered mail. 

to complaint about my unfair treatment as a seller under money-back guarantee.

in my case, ebay stood for a liar, 

but i never heard back, is it the traditional way eBay treats its user? (ignore...)

anyone successfully heard back after file an official complaint?

Thanks 

[ypdc_dennis]

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@litao wrote:

I sent a mail to eBay HQ (CALIFONIA ) ON July 10th via a registered mail. 

to complaint about my unfair treatment as a seller under money-back guarantee.

but i never heard back, is it the traditional way eBay treats its user? (ignore...)

anyone successfully heard back after file an official complaint?

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You should first ask if anyone else has ever filed a complaint with ebay by snail mail.

I suspect that very few Sellers bother.

[reallynicestamps]

When I worked in Correspondence for a Canadian cabinet minister, any specific response that took less than four weeks met our standards. (We did send acknowlegement letters eary, and every letter got a specific response eventually.)

If you would like to share your story, we may have advice.