eBay Canada customer service

drkink
Community Member
What is the telephone number for eBay Canada customer service?
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eBay Canada customer service

There isn't one.

We share with the dotCOM  centre.

The daytime clerks are in Utah and the night clerks are in the Phillippines.

 

Make sure the clerk understands that Canada is not part of the USA. Don't be afraid to ask for a supervisor.

Be polite.

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eBay Canada customer service


@drkink wrote:
What is the telephone number for eBay Canada customer service?

There isn't one. The Canadian call centre was shut down in 2009.

http://www.cbc.ca/news/canada/british-columbia/ebay-to-close-vancouver-customer-service-office-that-...

 

You have to use the "Help & contact" link on this page. Go the Contact section and step through the decision tree to find something close to your issue to get a number to call (warning: some numbers are not open 24/7). And do mention which eBay marketplace you are coming from or your customer rep may give a reply that does not apply to Canada.

 

For more general, less time critical issues there is also the weekly chat session (with ebay.CA staff).

https://community.ebay.ca/t5/Weekly-Chat-Session/bd-p/23000000073

 

And you can ask also on the forum for comments about your problem/issue/concern from other buyers and sellers. Just like you did here.

 

-..-

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Message 4 of 9
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eBay Canada customer service

The toll-free number generated depends on the problem you need solved. You have to go through Help & Contact and try to narrow it down until you get close to something that describes your problem without being led in a loop. It might be simpler to pose your problem here and allow other users to troubleshoot for you. 

Message 2 of 9
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eBay Canada customer service

There isn't one.

We share with the dotCOM  centre.

The daytime clerks are in Utah and the night clerks are in the Phillippines.

 

Make sure the clerk understands that Canada is not part of the USA. Don't be afraid to ask for a supervisor.

Be polite.

Message 3 of 9
latest reply

eBay Canada customer service


@drkink wrote:
What is the telephone number for eBay Canada customer service?

There isn't one. The Canadian call centre was shut down in 2009.

http://www.cbc.ca/news/canada/british-columbia/ebay-to-close-vancouver-customer-service-office-that-...

 

You have to use the "Help & contact" link on this page. Go the Contact section and step through the decision tree to find something close to your issue to get a number to call (warning: some numbers are not open 24/7). And do mention which eBay marketplace you are coming from or your customer rep may give a reply that does not apply to Canada.

 

For more general, less time critical issues there is also the weekly chat session (with ebay.CA staff).

https://community.ebay.ca/t5/Weekly-Chat-Session/bd-p/23000000073

 

And you can ask also on the forum for comments about your problem/issue/concern from other buyers and sellers. Just like you did here.

 

-..-

Message 4 of 9
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eBay Canada customer service

When you a fully savvy ebay seller, the problems you encounter are not solvable by a community forum. I am boggled why some members allow themselves to be shamelessly used by ebay. Are you paid for this? If not stop defending the scoundrels.
Message 5 of 9
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eBay Canada customer service

HAVE A NEW WALMART CHARGE TO USE ON MY EBAY CANADA ACCOUNT + BEEN 90 MINUTES TRYING TO UPDATE HELP

Message 6 of 9
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eBay Canada customer service


@almartenlake wrote:
HAVE A NEW WALMART CHARGE TO USE ON MY EBAY CANADA ACCOUNT + BEEN 90 MINUTES TRYING TO UPDATE HELP

You replied to a ZOMBIE discussion thread from 2017.

New problems: Start a new discussion.

https://community.ebay.ca/t5/forums/postpage/choose-node/true/interaction-style/forum

 

You have a Walmart credit card and you want to buy something on eBay?

 

Message 7 of 9
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eBay Canada customer service

ZOMBIE THREAD FROM 2017!!

 

May have been better to have started your own thread to get a current discussion result.

Message 8 of 9
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eBay Canada customer service

Hello Everyone,

 

Due to the age of the thread, it has been closed to further replies.  Please feel free to start a new thread if you wish to continue to discuss this topic.

 

Thanks for understanding!

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