As fallout from the 99 cent and Free Auctions, we are seeing a lot of complaints about sellers who refund rather than ship items that did not meet expectations.
Meanwhile, the Seller Non-Performance dispute link has disappeared.
As a seller, I believe it is best to get rid of these unprofessional twits. I would like to see a specific link for complaints when the seller will not complete the transaction although the buyer has met her obligation and paid promptly.
As a related problem. we also need a specific link for a complaint when the seller has not sent an invoice within four days of transaction. I choose four days because that is the point at which some sellers seem to be starting Unpaid Item Disputes, although the buyer has not received an invoice and cannot pay.