...Our return policy for international shipments is set to "buyer pays."
The buyer purchased an Airpod earbud and opened a return because they
said they found their lost one. They reached out twice, asking us to
send them a return label so they could...
Hi all! As the title states. How do I know what dimensions to put on the
customs forms and shipping label for a return from a US customer? I am
buying the label through Shippo. It was only 250g when I shipped it to
the buyer, but I used a poly bag an...
Hi all, I have a return from a USA buyer due to "buyer's remorse." My
shipping policy for international buyers is that the buyer pays for
shipping. They bought shipping and sent the item back to me in good
condition. That's all good. My question is: ...
Hi all,I had two separate buyers return items, and both "arrived" today.
Package #1 arrived damaged, but it looks like it was damaged in transit
because the buyer didn't provide enough protection in the box. Package #
2 is marked as delivered to me, ...
We are also unable to create a sale event. We are getting the same
error. It's been like this for almost a week. I talked to eBay support,
and they said it was a glitch and would be fixed soon.. Still waiting.
We have been using UPS for most shipments since the possibility of a
strike was announced. We just shipped several heavier packages to
various parts of the USA and Canada for cheaper than it would cost to
ship via Canada Post. However, we sold a smal...
FWIW, we've seen a good jump in sales due to coupons being applied
automatically. We haven't had to take a loss on anything and receive the
amount asked in our listings. EBay seems to cover the discount when a
customer uses the coupon. Could be wrong...
Thank you @zee-chan-jpn-books @byto253 @electronicifycanada @pjcdn2005
@ilikehockeyjerseys for your input! It was a buyer's remorse return, so
they must print a label and ship the item back on their dime. I kept it
professional but had to repeatedly ...
I got to this a little late, but I ended up doing just about what you
said. I did end up having to pay a small amount because the package was
different in weight and dimensions than I plugged in on my end. Oh well,
it was a good learning experience a...
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