EBAY WANTS ITS SELLERS BACK

[fenian]

What I think is that they should scrap the entire ridiculous DSR system. In my experience, I've encountered overseas buyers who thought that a "1" was good - (in the sense of "that seller is # 1)and given all "1s" across the board. Any system that says a "4" is "good" then can suspend a seller who gets DSRs below 4.1 is just plain WRONG. I'm a fan of just having "would you buy from this seller again - yes or no" as a supplement to feedback ......but don't get me going on feedback..........!!

[recyclemikey]

100% behind you on the DSR thing. and the feedback system is a joke. how come I can't leave neg. feedback for ebay on this?

[lina-mallows]

Too little, too late.
The ship sailed long ago. eBay hasn't jumped the shark yet- but that time is coming. And, it will happen.

As for feedback removal- if the buyer DOES NOT mention Custom's or additional fees- the NEGATIVE would remain. Unless there were other feedback violations.

So- in the end- this is a very narrow additional window of opportunity being given for feedback removal.

HOWEVER- I would be a whole lot happier if NO FEEDBACK would be permitted respecting shipping charges- when eBay encourages, and the item is listed with FREE (which is ISN'T!!!)
SHIPPING!

eBay most certainly knows when an item listed has FREE SHIPPING- yet will still permit the buyer to leave any sort of DSR they wish respecting the NON EXISTENT SHIPPING charges!
Common sense be damned! eBay permits it.

[momoftwingles2]

I read the announcement about the Custom's and Cross Border information that needs to be placed in ones listings and decided I'm not going to worry about it because it means changing more than 2500 listings yet again.

And...I made a New Year's Resolution regarding eBay...actually two. The first is to remain positive and the second is...NO MORE REDOING LISTINGS.

Most certainly 2008 was a year of doing and redoing and redoing and redoing. No more!

Have a good one!
Susan
momoftwingles2

[cartoonsinabox]

Hi Susan,

I agree with you ! With all the policy changes had to redo all listing a few times last year. Hope we won't have to make changes again this year.

Frederic

[craftycatsattic]

The changes are still nowhere near what they should be.

If you read further on in the provided link a lot of people have joined the eBay bashing party and have used the pedastal to promote their own sites.

[momoftwingles2]

Surely there is not much else that can be taken out of my listings!!

Susan
momoftwingles2

[faerywishes]

Good Morning Susan

Do buyers even read the item description anyway? 😉

Colleen

[momoftwingles2]

Hi Colleen,

That is the million dollar question!

Susan
momoftwingles2

[coxengines]

Personally, I would not include the extra info as it's a "negative" connotation and only makes buyers aware that there could be a customs problem.

Most Americans are blissfully unaware of any customs issues due to their $200 importation limit.

Here we ensure the declared value is under the limit or we split into multiple packages.

We have never, ever, received a complaint re customs from our buyers - so why throw that in their face on a listing?

Cheers
Bernie

[ampurtle]

eBay isn't going to get people back when their only response to issues is 'tough luck'

[art-in-the-making]

I would not include the extra info as it's a "negative" connotation and only makes buyers aware that there could be a customs problem

exactly my feelings when I read it

[margeo29]

I have been battling eBay ever since they changed the feedback system and introduced the DSR which is absolutely ridicules.

# 1, I am a customer of eBay’s and they certainly treat me like dirt. They couldn’t care less if I closed my store and started a online store. My cost on eBay is approx. $250.00 a month and they treat me like dirt and threaten to suspend me all the time; I have a warning on my site right now and they will not tell me what it is about.

# 2, I buy far more on eBay than the management team that owns eBay and once again eBay treats me like so much garbage.

Why doesn’t eBay implement a DSR rating system for their customers to post a 1 - 5 star posting on how they treat their customers.

Just a thought? When I do leave eBay sellers on eBay will lose about a customer who spends $6,000.00+ a year and eBay will lose approx $3,600.00+ a year. Don

[coxengines]

I have been battling

Therein lies your problem.

They couldn’t care less

They do care. However, they can't adapt their modus operandi to every single seller. Some will stay, some will go and others will come.

It's the same with our customers. Some we just can't please and they wander off to the competition. We do care but are just not willing to accommodate some of their requests.

#1

We have never been treated like dirt, even when our eBay fees were only $250/month.

Why do you get threatened with suspension "all the time"? Surely because you are violating policies. Phone PS support and they will tell you what the "warning" is about.

#2

It's a mere assumption and, besides, what difference does it make?

Why doesn’t eBay implement a DSR

Run it by them. You never know; stranger things have happened.

eBay will lose approx $3,600.00+ a year

Not necessarily. Many items sold on eBay are unique and if not purchased by you, will be bought by someone else. A competitor leaving a marketplace is often an opportunity for someone in waiting.

Cheers
Bernie

[recyclemikey]

... you know... there is that deal that eBay struck with CanadaPost where you can buy those eBay boxes at cheap prices with free shipping...

I wonder if we ALL BOUGHT those boxes from CanadaPost and left negative feedback for them if CP would put pressure on eBay to change their ways???

if 300-500 of us did it in the next week or so, we could really change the DSR of CanadaPost..

of course, we'd be pissing off a (almost) innocent victim but would be making a point..

anyone with me on this?
mike at selltoronto dot com

[faerywishes]

I would think that if that amount of neg feedback was left they would cancel them.

I for one use them weekly and really like them.

[cottonwoodindustries]

I use them all the time and would hate to see them gone.

Not such a good idea.

[coxengines]

I wonder if we ALL BOUGHT those boxes from CanadaPost and left negative feedback for them if CP

Just hope that no one ever does this to you!

Cheers
Bernie

[ampurtle]

Well as the stomach turns, eBay's just ended quarterly income was down 35%. The projection for the next quarter is break even or a small loss. After that it gets pretty ugly.... but most analysts are just guessing what 2 quarters out will look like, but we do know it certainly won't look pretty in the US.

There's a good chance eBay's credit instruments will be rated as 'junk' by spring due to all that debt piled up trying to take over the internet financial transation gateway business... Luckily there are lots of alternatives now to take PayPal's share as soon as they can.