Just heard back from Luke Bradley, who is the Shipping & Operations
Manager for eBay Canada. Luke confirmed via email that the Canadian eIS
hub will accept Lettermail shipments. See attached screenshot.
Trying to figure out if anyone has successfully had an item arrive at
the Canadian eIS hub using Canada Post Lettermail. We emailed
eis@ebay.ca on October 19, 2025, looking for clarification concerning
the Lettermail issue and have not heard back (ot...
For years a large part of our business model has relied on shipping
items such as DVDs, certain video games, comic books, CDs and other
items that are eligible for Lettermail within Canada. Said items would
be shipped using Tracked Packet to the USA ...
Canada Post just announced that they are hoping to have everything
resolved by 11pm EST.
https://www.canadapost-postescanada.ca/cpo/mc/errors/maintenance-scheduled-dct.html
We completed a local pickup for the first time in a month or so today.
Most customers generally do not have QR codes with them, so in the past
we marked items as picked up after they left. Today a customer arrived
without the QR code, but we released...
The hub is in Mississauga. We can ship to the hub using Lettermail for
this reason. However, eBay has not provided any guidance concerning
whether or not they will accept Lettermail shipping to the hub in
Mississauga, or if we have to ship using a tr...
This isn't a glitch. They've made it clear since the beginning that they
are charging $1.99 for customs declarations (via the method we are
using), regardless of whether or not duty applies. They fact that people
using the app haven't paid for custom...
This is what the Zonos Dashboard looks like. We were last charged $3.98
on September 27 for two customs declarations after the parcels were
delivered. We closed our eBay store during the nationwide strike, so we
likely won't get another charge until ...
