Discussion Boards

How much can a seller on Canada Ebay sell before its considered being done as a business.

I recently got an email from Ebay Canada to update my profile with SIN and other info.Ebay already has that but i called and was told on the phone that Now since Jan 1st 2025under new law that Ebay has to report to RCA sales of 30 or more items or if...

Starting January 2025, Ebay Canada to require SIN number for all sellers with more than 30 sales?

I was reading this article on Ebay and it states that as of January 2025, anyone with over 30 sales will have to provide a SIN number. https://www.ebay.ca/help/account/regulatory/sales-reporting/canada-digital-sales-reporting?id=5476#section3 It seem...

Unable to print a specific eBay shipping label

Unable to print a specific eBay shipping label The label before the "problem one" printed fine. The 2 labels after the "problem one" printed fine. I have tried using "print bulk labels," tried changing ship method, tried messing with weights and dime...

Trump tarifs are here, apparently....

So as a Canadian, I sold a big item worth 1800 CDN to an American (pool robot vacuum). UPS sent him a message that he would have to pay import fee of 400$ upon delivery. He reached out to UPS, and this is their reply. Any idea how I can help him out?...

My Stance with the Upcoming Tariff War with the USA.

Well, this does it then. It's time to stand firm against Trump's actions. From my part, I am considering these two options: 1) To modify my listings and add a 25% increase to the shipping service to USA based buyers. Or 2) To remove the shipping serv...

eBay Terms of Service Change - Opt OUT of AI

eBay has again changed their Terms of Service and they auto-enrolled everyone into the AI Development and Training. To Opt-Out turn off the toggle in:My eBay > Account > AI Training Preferences

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Difficulty changing banking info - RBC bank transit number not being recognized

Is anyone having this issue? We banked with HSBC for our ebay account for 20 years. Now that RBC bought HSBC, our accounts have to be changed to RBC accounts. However, when we try and upload the new banking information, ebay rejects the 6 digit trans...

Bank verification

Hello, I have been working on this unsuccessfully for weeks and am insanely frustrated, maybe you all know what I am doing wrong...I have been trying to connect my bank account and the transit number is not being accepted. it is the correct transit n...

Canada post needs to rid of union protection for all the Ebay sellers that pay their salaries

It comes a point where barriers get shattered , all the years we have survivied.All the obstuctions that is handed to us.Enemies from every direction .Gov't intervention tax wise in every way possible and yet we persist in this venture .Many areas to...

Defect removal requests

Hi everyone! A batch of twelve items we sold and shipped a few weeks ago, were subsequently lost by our carrier. When we were notified of this situation a few days later, I contacted each buyer via Ebay messaging, text message, and phone to notify th...

Delivery may be delayed due to public authority?

This is the first time I have seen it. I'm located in Vancouver and my items almost never go to Ottawa... Anyone got this "Delivery may be delayed due to public authority" (item now at Ottawa) on their tracking status before? This is a repeat buyer t...

USPS incredible delays - am I alone?

Hi, I checked this forum for USPS delays post - didn't find anything. Am I alone? Several of my items are stuck at Queens and Indianapolis USPS transit hubs since 1 month or longer. Just 10 min. ago I sent another refund for an INR. This literally ki...

European Sales ?

Hello, I have a customer in Germany who is trying to buy a listing I made for her-it complies with all the necessary elements for international sale. Seems she has a problem with paypal/ebay. I noticed that over the last few years I haven't had more ...

uncharged shipping labels

Now have almost a dozen uncharged shipping labels since Feb 18, 2025 and labels that have been charged since then show a different amount when originally purchased. Was called in.

Trouble printing a CP label

In the past few weeks, I've noticed many of my packages just stop tracking. Then after a week or so of no scans, the item is magically delivered. I have a couple that have never scanned as delivered, but since the buyer's haven't contacted me, I assu...

Advertised Coupon Code Not Working

Hi, There's an item I want to buy on eBay Motors and advertised on said item is the coupon code "SAVEMAR25" which in this case would save me $20. Unfortunately, it doesn't work at checkout. I went and read all of the exlcusions and requirements to us...

Customs Help

For context I'm based in Canada and sold my Xbox to a customer in the US. I forgot to put the tariff code on the label and the package has been shown to be in customs for a week now. I called eBay and a rep told me that when they checked their system...

What's going on with the global shipping program it is so slow all of a sudden?

I have 2 small packages coming from the US they got to the hub fine and then they have just sat there or been mailed around in a circle in Illinois for like 2-3 weeks. I've used it many times before and never had this problem. It usually just takes a...

Option for Canadian sellers to offer coupons to buyers - Actual ETA

devon@ebay @pop-art Attached is a discussion post from Dec 2023 with your followup along with a question on the subject. Re: Coupons and Canadian sellers devon@ebay eBay Employee(0feedbacks) View listings Options ‎09-12-2023 12:37 PM@lotzofuniquegood...

Discrepancies between eBay dot ca and eBay dot com

Here is a partial quick list off the top of my head and/or pointed out by others = Mentioned repeatedly. If I have missed any please feel free to add. Only way we have a chance of getting the playing field leveled. Shortcomings for eBay Canada:No acc...

How do I add product options and contact me to my listing

I am adding a listing soon. I want buyers to be able to contact me. How do I add this option? Also I want to add options in terms of style for my listing. How do I add this? Thanks!

How can I add a flat discount for shipping for buyers that get multiple items?

Since combined shipping is sort of convoluted here on ebay I was thinking maybe I could apply automatic flat discounts for customers who buy more than 1 item. How can I go about doing this? I really dont want to go through the hassle of refunding the...

New Canada Post Discount for SfSB Members Feb 17 - Apr 27, 2025 | PARCEL Rates As Low As $3.50?

Here's an interesting tidbit of info that was sent to post offices on Feb 14. I've posted the relevant text below: ----------------------------Solutions for Small Business™ (SfSB) reduced rates on Expedited Parcel and Tracked Packet USA starting Febr...

Resolved! I need help to refund a payment

I have tried every way to do this. I have gone to seller hub, awaiting shipment but there is no Cancel Order to do it. According to eBay you can go to drop down menu saying send refund, but it just isn't there.

eBay deletes neutral or negative feedback, even when justified.

Literally. Only positive feedback is accepted. So, what's the point? I've had two recent cases (both this year). Both from sellers in Europe. One sends the watch late (6 days after payment, when the profile says within 3 days). And I can see in the t...

Resolved! Why does eBay.ca think this is a replica of a coin?

I got the red banner that it looks as though I'm trying to list a replica of a Canadian coin after 1858, but this isn't a coin, doesn't look like a coin, isn't titled anything that resembles a coin... I even tried to change the title a bit and the AI...

Another item stuck in Glendale Height - international shipping twilight zone

I have read a handful of similar posts by now but very few of them have a final update on whether or not the item was finally received and, if so, how long exactly it lingered in Glendale Heights before tracking was updated...I have a somewhat costly...

Canadian Buyer charged double shipping for 2 items?

I had a customer in Canada buy 2 items from me and was charged the shipping rate for both items instead of the items being combined and calculated based on weight like I thought I had set up my shop to accomadate. Whats going on here? Did the custome...

Anyone seeing a difference in sales in the past couple of days?

So last night I purchased a store subscription and put up 14 listings on eBay.ca on the new store. Sold 4 things. One is a repeat buyer (on my dot com store), another was a regular I messaged to let her know of where listings are being put up (she's ...

shipping fees

hey, quick question.I just started selling on ebay and havent received a payout yet so when I go to post office and ship I pay out of my own money. When I finally get my payouts will I get shipping money back?thanks