Buyer mistakenly left seller a 'Late Shipment'. How can this be changed?

[corkys_stamps]

A buyer said that he mistakenly left me (the seller) a 'Late Shipment' on his transaction with me.  How can this be changed??

[arteis]

How can this be changed?

[femmefan1946]

The Buyer can call Customer Support and ask to have the FB removed.

I don't think it can be changed, just removed.

The Seller can add a Response to the FB. The most effective Responses are calm and factual. eg "Paid Sept30 Shipped Oct 1 Recd Oct 5"

Keep it polite.