on 01-28-2019 10:09 PM
Is anybody else having this problem still. I had no problem with updating most of my listings if the new tracked parcel rate applied. Couple of them it wouldn't accept the new set up.
I am however having problems when listing new items. I just listed something at 950 grams and it won't accept the tracked parcel option. And no the box is not larger than 90 cms combined. I had to use the next option up or I couldn't list the item at all.
That's a few I had to do like this. Very annoying. Isn't this kink ironed out by now.
If it was going to the US the tracking limit is 1kg not 2kg as is international. However, I tested it yesterday & it let me choose tracked over 1kg. I didn't try to pay & print it so I'm not sure whether it would have disallowed it or not. But I'm sure it would be caught in the sorting & likely returned.
The limit was increased January 14 as part of the annual changes from 1kg to 2kg for Small Packet USA and Tracked Packet USA -- ebay software has been slow adjusting.