If you track to the delivery address in Delaware, the buyer cannot win a DNR (Item not received) dispute.
UNDELIVERABLE ITEMS
https://www.ebay.ca/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?...
This is the part I'm referring to
Exclusions and special coverage when the buyer doesn't receive an item
Items collected by a third party on behalf of the buyer
Not covered
The buyer arranged their own shipping method, such as a courier pickup
-Not covered
The buyer provided an invalid or incorrect address at checkout-
Not covered
If you are faced with this again, refuse the refund because you can show Proof of Delivery.
If he opens an eBay or Paypal dispute, you can show Proof of Delivery.
If he tries a chargeback, show Proof of Delivery and hope for the best, because credit card chargebacks are hard to predict.
Were those previous buyers just demanding a refund, or had they opened an INR dispute? Were you able to show Proof of Delivery to the address supplied by the buyer?
