I can't update my invoices. When I try and put in a different shipping charge or a discount and hit recalculate it rejects the changes.

visajim
Community Member

I've tried using a different browser and it didn't help. When I called eBay they just said to send an invoice through PayPal however my buyer was understandably suspicious of this. Has anyone else had this problem where thy cant make changes to their invoices?

Thanks, Jim

Accepted Solutions (1)

Accepted Solutions (1)

Hi Jim.. You are doing what should be the obvious but this is ebay lol.

 

Do not hit recalculate. Enter shipping , preview for correct and hit send.

Answers (1)

Answers (1)

visajim
Community Member

Wow it worked !!!  I was going bananas trying to fix this. Called eBay and they were no help whatsoever!  Have a very Merry Christmas!

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