A seller has not shipped an item and is not responding to messages, what to do?

I have ordered an item 4 months ago (October 2013) and was told by the seller that the delivery may take some time. After three months I contacted the seller again and have not had a response in over a month.

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A seller has not shipped an item and is not responding to messages, what to do?

You waited too long.

 

You only have 45 days to open a dispute through either eBay or paypal.

 

http://pages.ebay.ca/help/buy/item-not-received.html

 

If you funded the transaction by Credit Card you may be able to do a Charge Back

 

Telephone the Customer Service number on the back of your credit card.

 

However you have probably waited too long for that also.






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