Can't file INR after 30 days?

[xenotime]

I didn't receive an item from China, that was shipped back in January. I thought for sure ebay increased the window, so I waited longer. But nope. It says I can't after 30 days. Is this a recent change or am I just out of the loop?

[pocomocomputing]

ebay has a 30 day window for ebay Money Back Guarantee.

Go to PayPal and file an INR claim. You have up to 180 days after payment.

[xenotime]

Understood, thanks.

[ypdc_dennis]

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@xenotime wrote:

I didn't receive an item from China, that was shipped back in January. I thought for sure ebay increased the window, so I waited longer. But nope. It says I can't after 30 days. ...

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As I understand it:

30 days from last date of expected arrival (as indicated on your purchase) for eBay

180 days from time of payment for PayPal

[dmil8030]

<<As I understand it:

30 days from last date of expected arrival (as indicated on your purchase) for eBay

180 days from time of payment for PayPal>>

Your understanding is entirely correct, according to ebay's policy which states, "If you haven't received an item: You can ... 

open a request for a refund after the estimated delivery date has passed. You must open the request within 30 days of the

estimated delivery date."

http://pages.ebay.ca/help/buy/item-not-received.html#timeframes

and paypal which tells people,"13.5 Dispute Resolution. ...Open a Dispute within 180 Days of the date you made the payment ..."

https://www.paypal.com/us/webapps/mpp/ua/useragreement-full#13

In this case we are not told what the dates are (purchase, delivery ETA) but bought from China in January, the ebay deadline 

may have just recently passed.  So then, . . .   Three cheers for paypal!