eBay

mikal3141 · ‎09-15-2013

A buyer opened a dispue against me for slow shipping. he has since left me a positive feedback and stated he has item, but the dispute remains open. ive emailed him, no response. what are my options?

007steveb16 · ‎09-15-2013

How long since the disute was opened?

How long since you emailed them?

mikal3141 · ‎09-16-2013

the disputes been open 10days. 3 days since i emailed them

femmefan1946 · ‎09-16-2013

If you have a delivery confirmation number enter that in the Dispute as proof of delivery. Unfortunately, that is the only proof eBay/Paypal will accept.

After this all plays out, you can leave a Response to either your own or your customer's feedback. While the most effective Responses are calm and factual, they are not required to be postive. There is no time limit on leaving Responses.

You may also want to add this bidder to your Blocked Bidder List.

rose-dee · ‎09-16-2013

'femmefan' -

Do you happen to know whether disputes that are abandoned by buyers (i.e. never pursued but never closed by either party) eventually expire, and if so, after how many days? In this case it seems the OP might have some difficulty getting teh dispute closed himself unless he can provide Delivery Confirmation.

I haven't been able to find this information, and I expect it's not something that eBay would openly publicize.

recped · ‎09-16-2013

I believe cases run for 30 days and if not escalated they simply go away at that point.

"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.