Hello 'myrevolution',
Did you return the item with Delivery Confirmation? That is what is required in any dispute. It is also quite expensive when sending things internationally. You do not say what the item is or where you bought it.
If you did not send with Delivery Confirmation, you are rather fortunate the seller refunded anything at all. There is no shortage of sellers who would pretend the item never arrived and you would not be able to prove otherwise.
I understand that from your perspective the cost of shipping owed to you is $22.50. From the seller's perspective, you only bought one item (because one was refunded) and hence the shipping cost required for the one item as stated in the listing is $40.
That means for every sale, with the exception of one-item sales, - but for those multiple sales, any number of items can go out defective, get returned, and the seller promptly provides his 'good faith' refund, but only $5 in shipping per item is ever given back to the buyer. It seems a bit slimy, but those are the terms of the listing, and not much you can do about it.
I suspect the $40 was for Priority, and that is an expensive way to mail things. It also prevents all those false 'not received' claims by offering Delivery Confirmation. So with a starting fee of $40, he can add a few items into the box at $5 each. It's not outrageous, he simply ensures he's well protected. If you want to read about the official return policy, it's this, - see Section 4:
http://pages.ebay.ca/help/buy/item-not-received.html
And of course, you do have 60 days in which to leave feedback. 🙂
