Issue with Canada Post’s International Air Small Packets Service

lilybean@ebay.com
Community Member
Hi, it’s Ira, manager of shipping at eBay Canada. I wanted to give you a heads up on a problem you may be experiencing with eBay’s online shipping tool, specific to Canada Post’s International Air Small Packets service.

If you are attempting to print a Canada Post shipping label using the International Air Small Packets service, you will likely receive an error message like this one: “The shipment option you have chosen is invalid. Please verify the amount you have entered.”

Please check out the announcement at
http://www2.ebay.com/aw/ca/200606011348202.html.

We are aware of this issue and are working to fix it as soon as possible.

I hope to have an update for you very soon.

Regards,

Ira
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