Item not received, non verified paypal...

[chrisjoeken]

I purchased an item on Sept 16th, I have yet to receive this item. The seller said it must of got lost in transit and said they have sent a new one. (3 weeks ago). Today the seller says it must of got lost in transit and is sending a new one... when I specifically asked for a refund

I did not verify the paypal account when I purchased it therefore I can not dispute it through paypal...

My question is , what steps can I take at this point to get this handeled. 

THANKS!

[kalvin@ebay.com]

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@chrisjoeken wrote:

I purchased an item on Sept 16th, I have yet to receive this item. The seller said it must of got lost in transit and said they have sent a new one. (3 weeks ago). Today the seller says it must of got lost in transit and is sending a new one... when I specifically asked for a refund

I did not verify the paypal account when I purchased it therefore I can not dispute it through paypal...

My question is , what steps can I take at this point to get this handeled. 

THANKS!

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Hi chrisjoeken,

Please contact Customer Support about this.

Thanks,