Thanks!
I had figured it out in the meantime as well.
Wanted to give a buyer the opportunity to buy outside of eBay as we would no longer sell to him on eBay (he filed an INR 17 days after paying).
Because PP policy is the same for off eBay purchases, we declined selling to him that way as well.
His revenge was 3 negs 🙂
Can't wait until he lists something for sale himself ]:)
Cheers
Bernie